Responsibilities

• Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
• Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
• Drive ideas to improve products and services through research-driven insights and recommendations.
• Lead teams to define and evaluate product, service, and ecosystem impact.
• Shape goal and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

Requirements

• Bachelor's degree or equivalent practical experience.
• 6 years of experience of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with qualitive research, quantitative research, and surveys.

Preferred

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• 3 years of experience managing projects, and working in a large, matrixed organization.
• Experience driving 0-to-1 product development through strategic, human-centered research.
• Experience working with complex data sets (e.g., multimodal data), and advanced quantitative methodologies (e.g., logs analytics, causal inference, and user segmentation).