Responsibilities

• Write high-quality content designed to rank, weaving keyword research, search intent, and on-page best practices into genuinely good writing, grounded in a real understanding of each customer's product and audience
• Review every piece your accounts deliver before it reaches the customer, whether you wrote it, a freelancer wrote it, or it started as an AI-assisted draft. (Note: we have separate Editors who edit pieces in production for feedback. Your role is the final review)
• Refresh and optimize existing content to improve rankings, engagement, and visibility, in both traditional search and AI-powered discovery
• Diagnose why a piece isn't performing, using tools like GA4, Google Search Console, Ahrefs, and recommend clear, prioritized improvements
• Help manage the freelance writers on your accounts, write briefs they can succeed with, and maintain customer brand guides and other assets for reference.
• Act on customer feedback quickly and thoroughly, and keep track of it, so a customer never has to give the same note twice
• Communicate directly with customers about deliverables, timelines, and revisions, and join customer calls as a trusted voice on the work
• Help improve our AI-assisted content workflows by using them on real work and feeding back what you learn
• Contribute to performance reporting, helping show customers what shipped, how it's performing, and what we're learning
• Use AI tools thoughtfully, taking advantage of them where they genuinely help, and applying your own judgment and craft where they don't

Requirements

• 4–6 years of experience in content marketing, with at least 2 of those years in B2B SaaS. Agency experience can be a plus
• Exceptional writing ability: You're first and foremost a writer. You produce publication-ready content with minimal revisions, writing with clarity, precision, and strategic insight, and you adapt your voice to different brands while keeping your standards high
• Strong editorial judgment: You can read someone else's draft, explain clearly why it does or doesn't work. You catch quality problems before customers do
• Deep SEO knowledge: You're fluent in keyword research, on-page optimization, content audits, and competitive analysis, and you can diagnose why a piece isn't ranking and what to do about it
• Growing AEO fluency: You understand how AI-driven search is changing content visibility, and you're actively building hands-on skills in making content surface well in AI tools
• Familiarity with SEO and analytics tools such as GA4, Google Search Console, Ahrefs, and Clearscope (or their equivalents)
• Experience working with other writers: You've briefed, edited, or managed freelancers or teammates
• Customer communication skills: You're clear, responsive, and trustworthy with customers, and you build confidence through the quality and reliability of your work
• Strong organizational skills: You can manage multiple accounts, contributors, and deadlines at once without letting quality or dates slip
• AI fluency: You use AI tools to support your workflow responsibly and effectively, you can edit AI-assisted drafts to publication quality, and you stay current on emerging best practices

Benefits

• Unlimited PTO policy
• Flexible working schedule
• Technology stipend
• Learning stipend
• Health & wellness stipend
• Team lunch stipend
• Health & vision insurance (US only)
• 401(k) retirement plan (US only)