Senior Associate, Credit Journey Digital Marketing

Wilmington, DE (On-site)

$86K/yr – $145K/yrSenior Level3+ years expFull time

Posted 8 days ago

Job Summary

Own and optimize Chase Credit Journey's digital marketing funnel by coordinating cross-functional teams, running tests, and communicating performance to leadership.

  • Drive enrollments and card acquisitions through SEO, microsite, and owned ads
  • Lead testing, optimization, and performance reporting with data partners

Job Description

Responsibilities

  • Support the marketing strategy for Chase Credit Journey by managing digital marketing channels including microsite, SEO, and owned ads
  • Collaborate with cross-functional teams across marketing, product, technology, data and analytics, and operations to identify opportunities to maximize enrollments and grow card acquisitions
  • Partner closely with data and analytics to quantify, report, and drive performance on digital marketing activities
  • Lead site optimization and testing strategy roadmap to improve funnel conversion rates
  • Execute structured tests — such as creative, targeting, and landing page tests — with guidance from senior team members
  • Present performance updates and future-state strategies to product and marketing leadership to influence prioritization decisions
  • Coordinate creative assets and approvals with creative and brand partners, ensuring on-time delivery and compliance requirements
  • Support cross-functional coordination for approvals, documentation, and audit readiness; identify opportunities to streamline workflows and reduce manual effort

Requirements

  • 3 years of experience in digital marketing or performance marketing
  • Proven ability to communicate clearly and concisely, both in writing and verbally, with senior leadership
  • Strong business acumen and strategic thinking skills
  • Demonstrated ability to synthesize performance metrics and translate them into actionable insights
  • Excellent organizational skills with a track record of managing multiple priorities and stakeholders
  • Comfortable working cross-functionally with analytics, product, and legal teams
  • Experience managing a budget to implement tactics across channels and working with creative agencies and brand teams
  • Experience navigating a controlled and regulated environment with the ability to substantiate claims and translate them into marketing language

Preferred

  • Familiarity with OKR frameworks, performance dashboards, or business reporting tools including Tableau
  • Marketing strategy experience within a regulated industry
  • Comfort navigating complex cross-functional environments with multiple stakeholders
  • Strong presentation-building skills with an eye for visual storytelling
  • Experience supporting budget planning

Benefits

  • comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Salaries

Posted range

$86K/yr – $145K/yr

Taken straight from the job posting.

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Senior Associate, Credit Journey Digital Marketing

JPMorgan Chase & Co. · Wilmington, DE · On-site