Responsibilities

• In coordination with Close to Home staff, develop and implement an integrated communications strategy aligned with organizational, mission, vision, core values, goals, and initiatives for Close to Home and the Alliance to House Everyone.
• Create, edit, and maintain content for all digital and physical communication channels, including the website, newsletters, social media, email campaigns, flyers, annual report, State of Homelessness Report, and press materials.
• Prepare print materials for events, including community events and resource tables, and staff speaking engagements.
• Maintain consistent organizational branding, messaging, tone and visual identity for Close to Home and the Alliance to House Everyone, including online presence and reputation.
• Support crisis and sensitive communications while protecting client dignity, confidentiality, and privacy.
• Tell compelling, trauma-informed, mission-centered stories that humanize homelessness and the impact of the Homeless Response System.
• Manage social media channels, editorial calendars, and digital communications.
• Monitor communications performance and prepare reports using relevant engagement and analytics metrics.
• Collaborate with development, programs, leadership, and committees to execute campaigns and events, including Billy Bundles, Point-in-Time Count, State of Homelessness, and Self-Care Expo.
• Manage communications projects, vendors, freelancers, photographers, and other external partners as needed.

Requirements

• Bachelor’sdegree in Communications, Marketing, or similar field.
• OR
• Two (2) to four (4) years of equivalent work experience in housing, homelessness, social services, communications, marketing, volunteer/donor relations, public relations, social media, grant writing, project management, or related industries.
• Proficiency with Adobe Creative Cloud Suite, Microsoft Office Suite, and Canva.
• Proficiencywith social media platforms and website design.
• Proficiency in photography, photo/video editing, graphic design, writing, and web development.
• Excellent writing, presentation, communication, and interpersonal skills with the ability to interact at all levels of the organization.
• Strong attention to detail is required.
• Internally driven to achieve without external pressure.
• Desire to be a team player and take on challenges outside the scope of work.

Preferred

• Bilingual in English/Spanish preferred.

Benefits

• Medical, Dental, and Vision Insurance: Close to Home offers competitive health care coverage, including a $675 monthly employer contribution toward medical, dental, or vision premiums, as well as an additional $375 monthly employer contribution toward dependent coverage. Eligibility begins on the first of the month following the hire date.
• Disability and Life Insurance: Close to Home provides voluntary short-term disability insurance and employer-sponsored life insurance of $20,000, with additional insurance coverage available as employee-paid options.
• 403(b) Retirement Plan: Close to Home provides team members with a 403(b) Retirement Plan and an employer contribution match.
• Paid Holidays: Close to Home currently provides Team Members with 15 paid holidays each year, a week for winter break, and a floating holiday during your birthday month!
• Paid Time Off (PTO): Full-time employees begin accruing PTO immediately upon Accrual rates increase with years of service, and up to 160 hours can be rolled over year-to-year.
• Personal and Family Leave: Close to Home allows up to 12 weeks of personal or family leave in a rolling 12-month period, including eight weeks of paid leave after one year of employment.
• Flexibility: Close to Home offers employees the flexibility to work in-office or from home on a day-to-day basis. However, in-person meetings and on-site presentations are required. General Close to Home Office Hours of Operation are Monday - Friday, with start times ranging from 7:00a - 9:00a depending on employee availability and preference.