Responsibilities

• Act as the primary media subject matter expert across studios broadcasters cable networks streaming platforms SVOD/ AVOD/ FAST sports and digital media organizations
• Advise clients on industry trends evolving business models and consumer experience expectations including DTC strategies advertising models and platform optimization
• Provide strategic guidance on content lifecycle and experience quality spanning ingestion production distribution playback and consumption
• Lead advisory discussions on end-to-end Quality of Experience QoE across linear TV OTT and digital platforms
• Deep understanding of QoE dimensions including Video and audio quality bitrate latency buffering startup time
• Stream reliability availability and playback performance
• Device fragmentation and platform compatibility
• Customer experience metrics QoE QoS MOS engagement churn signals
• Advise on monitoring analytics and remediation strategies for QoE issues across live VOD and FAST services
• Work with data and platform teams to translate QoE insights into actionable improvements for customer satisfaction retention and monetization

Requirements

• Media QoE Domain Expertise
• Strong understanding of the Media Entertainment value chain
• Proven experience with OTT DTC platforms and streaming economics
• Ad supported and subscription models
• QoE, QoS monitoring analytics and optimization
• Live and VOD streaming performance challenges
• Content distribution rights windowing and compliance
• Consulting Communication
• Ability to connect QoE metrics to business outcomes
• Strong executive communication storytelling and presentation skills

Benefits

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave