Marketing Strategy Associate, Lending & Small Business Customer Marketing

Wilmington, DE (Unknown)

Salary Not AvailableMid Level1+ years expFull time

Posted 4 days ago

Job Summary

Own end-to-end multi-channel marketing campaigns from strategy and targeting through execution, optimization, and reporting, collaborating with analytics, creative, and channel teams to drive measurable results.

  • Lead multi-channel initiatives and translate insights into action
  • Coordinate with cross-functional partners to ensure quality, compliance, and timely delivery

Job Description

Responsibilities

  • Execute customer-centric marketing campaigns across multiple digital channels
  • Develop and implement segmentation, targeting, and channel planning strategies
  • Manage creative development, inputs, and approvals with cross-functional partners
  • Ensure all campaign deliverables meet compliance and quality standards
  • Oversee campaign QA, controls, documentation, and audit-ready tracking
  • Monitor campaign performance and identify actionable optimization opportunities
  • Prepare business updates, campaign recaps, and recommendations for stakeholders
  • Translate performance insights into clear, actionable recommendations
  • Collaborate with analytics, creative, and channel teams to drive improvements
  • Support the translation of marketing strategy into multi-channel customer journeys

Requirements

  • Bachelor's degree in Marketing, Business, or a related field
  • One year of professional experience in marketing or analytics
  • Strong project management, organizational, and communication skills
  • Ability to manage timelines and deliverables proactively
  • Experience working both independently and as part of a team

Preferred

  • Experience in campaign execution, segmentation, and targeting
  • Ability to translate complex ideas into clear action plans
  • Proficiency in leveraging qualitative and quantitative analytics
  • Experience collaborating cross-functionally to solve problems and drive outcomes
  • Familiarity with marketing controls, compliance, and performance reporting
  • Strong attention to detail and commitment to quality
  • Experience preparing presentations and business updates for stakeholders

Benefits

  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
  • Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • We also offer a range of benefits and programs to meet employee needs, based on eligibility.
  • These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
  • Additional details about total compensation and benefits will be provided during the hiring process.
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JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

New York, New York, USA
219K employees (4,490 in marketing)
81% recommend to a friend
89% CEO approval

Marketing Team

Marketing Team Size
2,953 (1% of company)
Median Career Experience
25 years
Median Tenure
8.7 years
Marketing Roles Posted (Last 30 Days)
35

Traffic Signals

Monthly Visitors
2.3M
Traffic Source Mix
Search
32.4%
Direct
41.2%
Referral
25.5%
Social
0.4%
Paid
0.4%

Headcount Trend

Current headcount: ~218.8K

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