Responsibilities

• Answer all phone calls from patients reaching out from a marketing campaign
• Call all patients within 24 hours of the receipt of a lead via web forms, fax referrals, emails, voicemails, or direct calls
• Maintain and clear out marketing inbound lead inbox following our defined process
• Initial screening and data entry of the lead into our CRM
• Perform follow up on all marketing orders that are inactive in the system
• Provide website chat support

Requirements

• High School Diploma

Benefits

• We offer health, dental, and vision benefits plus HSA incentives
• 401 (k) match with personal finance seminars and one-on-one assistance
• Tuition Reimbursement
• Training and Orientation at our Headquarters in Indianapolis
• Mentorship Onboarding Program
• Employee Recognition Program
• Leadership Development Program
• Health and well-being initiatives through our Employee Assistance Program