Responsibilities

• Lead the end-to-end execution, methodology design, and operational management of Citi's global brand lift program. Coordinate with external research vendors and internal stakeholders to set up studies, track brand equity metrics, and compile brand lift insights to help optimize large-scale campaigns.
• Contribute to the implementation and management of measurement frameworks for complex marketing initiatives, including content marketing, sponsorships, strategic partnerships, and experiential events.
• Design and run hands-on performance and ROI analyses for Content Marketing, Sponsorships, Experiential Events, and Brand marketing campaigns to quantify their business impact.
• Analyze web and social media campaigns, utilizing Adobe Analytics and Sprinklr to track, measure, and report on digital engagement, traffic, and conversion metrics.
• Support business marketing teams by providing analytical guidance on campaign design, learning agendas, and in-market optimization to maximize performance and ROI.
• Analyze complex datasets to help translate analytical findings into clear, compelling insights and tactical recommendations for marketing stakeholders and senior leadership.
• Contribute to and maintain unified marketing measurement standards, taxonomies, and KPI frameworks across diverse Lines of Business and shared capability teams (Content, Sponsorship, Brand).
• Oversee the design and maintenance of centralized executive dashboards (using tools like Tableau or Power BI) to provide a single source of truth for enterprise marketing performance.
• Assist shared capabilities teams in ensuring the seamless integration of data, tools, and platforms to support end-to-end measurement.
• Support a data-driven culture by educating the marketing organization on measurement best practices, analytical techniques, and the effective use of performance insights.

Requirements

• Bachelor’s/University degree, Master’s degree preferred

Preferred

• Experience in the financial services industry or another highly regulated sector is preferred.
• Master’s degree preferred

Benefits

• medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
• Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.