Responsibilities

• Host and Coordinate In-House Events: Plan and execute family nights, spirit nights, Daddy-Daughter Date Nights, and other in-store experiences that reflect our brand values and deepen guest connections.
• Be the Face of Chick-fil-A in the Community: Build and maintain relationships with schools, nonprofits, and local organizations to increase "occasions to care" and create meaningful partnerships.
• Drive Local Catering Awareness: Develop relationships with local businesses and community partners to grow catering sales and create consistent off-premise dining opportunities.
• Lead Local Marketing Strategy: Develop and execute an annual marketing plan that supports sales growth, brand awareness, and guest engagement.
• Manage Social Media & Online Presence: Oversee content creation, engagement, and community messaging across social media platforms and our website.
• Support External Sales Growth: Utilize community events, business connections, and email/social marketing to increase traffic and sales.
• Engage in Community Events: Represent Chick-fil-A at Chamber of Commerce meetings, school events, and other local activities.
• Monitor and Analyze Guest Feedback: Leverage insights to enhance marketing efforts, improve the guest experience, and support restaurant operations.
• Manage Budget & Supplies: Ensure all marketing initiatives are aligned with brand standards and budgeted appropriately.
• Promote National and Local Campaigns: Collaborate with the broader Chick-fil-A marketing team to implement seasonal and national promotions.

Requirements

• Strong interpersonal and communication skills
• Outgoing, hospitable, and service-minded
• Passionate about community involvement and relationship-building
• Creative thinker with the ability to plan and execute engaging events
• Experience or current education in Marketing, Communications, or a related field
• Self-motivated and organized with attention to detail
• Familiarity with social media marketing and basic content creation tools
• Ability to work flexible hours, including some evenings and weekends for events