Responsibilities

• Coordinate the firm's digital and traditional marketing initiatives.
• Develop and maintain marketing calendars, campaigns, promotions, and outreach initiatives.
• Create and coordinate content for the firm's website, blogs, email campaigns, social media, and other marketing channels.
• Track marketing leads and monitor campaign performance.
• Assist with reputation management, online reviews, community outreach, and referral-source development.
• Maintain consistent branding, messaging, and professional presentation across all marketing channels.
• Research competitors, legal-industry marketing trends, and opportunities for increasing visibility and lead generation.
• Respond promptly and professionally to phone calls, website inquiries, emails, online forms, and other prospective-client leads.
• Conduct initial client intake using firm-approved scripts, questionnaires, and procedures.
• Gather accurate information regarding the prospective client's matter, including contact information, case background, relevant dates, and supporting details.

Requirements

• 2+ years of experience in marketing, legal intake, digital marketing, client intake, or a related field.
• Experience working in a law firm or professional-services environment strongly preferred.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Professional and empathetic telephone manner.
• Ability to handle confidential and sensitive information appropriately.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.
• Comfortable communicating with prospective clients who may be stressed, emotional, or experiencing difficult circumstances.
• Experience with several of the following is preferred: WordPress or another CMS; Basic HTML/CSS; Website administration; SEO tools and Google Search Console; Google Analytics; Google Business Profile; Keyword research tools; CRM and legal case-management software; Marketing automation and email platforms; Social media management platforms; Canva or similar design software; Microsoft Office or Google Workspace; Lead tracking and reporting systems;

Preferred

• Knowledge of legal terminology, attorney-client confidentiality, conflicts procedures, and professional communication standards is highly desirable.
• Ai Tech Savvy

Benefits

• 401(k)
• Health insurance
• Paid time off