Manager Site Merchandising, Lighting and Casual Seating - West Elm
Brooklyn, NY (Unknown)
Posted 1 day ago
Job Summary
Own and optimize on site merchandising for Casual Seating and Lighting, drive category presentation and seasonal campaigns, and collaborate across UX, Marketing, Analytics, and Technology to boost revenue, conversions, and customer engagement.
- Lead site merchandising strategies and day-to-day category presentation
- Drive seasonal campaigns and cohesive onsite experiences
- Partner with cross-functional teams to improve engagement and performance
Job Description
Responsibilities
- Site Merchandising & Category Ownership
- Lead the site merchandising strategies for Casual Seating and Lighting to support revenue, conversion, engagement, and product discovery goals.
- Own day-to-day category presentation across key onsite touchpoints, including category pages, search, navigation, product ranking, product storytelling, promotions, and seasonal launches.
- Lead execution of seasonal campaigns, promotional strategies, and category launches for assigned businesses, ensuring cohesive storytelling and premium product presentation by translating merchandising, marketing, and planning priorities into clear onsite experiences.
- Analytics & Performance Management
- Analyze weekly business performance to ensure categories are merchandised to optimize revenue, conversion, customer engagement, and product discovery.
- Monitor key site metrics, including traffic, conversion funnel, product finding behavior, search/navigation performance, basket building, and promotional performance.
- Customer Experience & Optimization
- Champion the customer site experience and drive optimizations that reduce friction and make the shopping journey more intuitive and inspiring.
- Identify and prioritize site experience improvements through a systematic, agile, and test-and-learn approach.
Requirements
- 5+ years of eCommerce merchandising experience required.
- 1+ years of people management experience with demonstrated success developing high-performing teams.
- Experience managing holistic category businesses and seasonal campaigns within a fast-paced retail environment.
- Deep understanding of site merchandising strategy, customer journey optimization, and digital storytelling.
- Strong analytical skills with experience using web analytics platforms such as Adobe Analytics/SiteCatalyst.
- Solid business acumen with the ability to balance brand storytelling and commercial performance.
- Exceptional communication, collaboration, organizational, and project management skills.
- BA/BS degree required.
- This role requires being onsite in the Dumbo office Monday through Thursday and Friday as optional in the office
Benefits
- A generous discount on all WSI brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
- Continued Learning
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Salaries
Posted range
$97K/yr – $116K/yr
Taken straight from the job posting.
Marketing Team
Funding
Funding History
- Sep 2023Post IPO Equity
- Mar 2015Post IPO Equity • $3.9M
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Manager Site Merchandising, Lighting and Casual Seating - West Elm
Williams-Sonoma, Inc. · Brooklyn, NY · Unknown
























