Responsibilities

• Engag ing with hotel guests at desk locations and providing elevated customer service.
• Schedul ing sales presentations and managing customer expectations.
• Provide s the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure s that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.
• Guest Experience and Company Standards :
• Welcome and greet guests ; anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals .
• Always follow company policies and safety procedures.

Requirements

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule to include weekends and holidays.
• Concierge a nd/or sales experience preferred.
• Position may require background and drug screening, in accordance with state and local requirements.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Preferred

• Concierge a nd/or sales experience preferred.

Benefits

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities