IT Training & Communications Specialist

Memphis, TN (On-site)

$64K/yr – $93K/yrEntry LevelFull time

Posted 1 day ago

Job Summary

Own and execute the IT Division's communications plan by drafting leadership content, producing training materials, and coordinating multi-channel information distribution.

Develop and implement a divisional communications strategy.
Draft newsletters, memos, press materials, and training resources for senior leadership.
Manage and distribute content across social media and internal platforms.

Job Description

Responsibilities

Works under the direction of assigned manager in developing and implementing a communications strategy for the IT Division.
Drafts content including newsletters, memos, press releases, etc. for senior leadership.
Assists with creation of training materials to include Quick References Guides (QRGs) for IT systems, applications, and knowledge base articles.
Facilitates the creation and distribution of divisional information using multiple social media channels including Twitter, Facebook and more.
Fosters relationships with advocates and key persons.
Assists with creation of PowerPoint slide decks for upper management.
Facilitates with electronically managing files including SharePoint sites and MS One Drive.
Proofreads and edits writing material.
Creates and manipulates graphic material.

City of Memphis

Memphis is more than the home of the blues and the birthplace of rock n’ roll: It’s a great place to build your career as you work for the city you know and love! Over 8,000 city employees are doing their part to make Memphis a model city for the 21st century. Are you ready to join the ranks? Our Mission is to be brilliant at the basics - delivering reliable, responsive, high-quality services to the Citizens of Memphis, Tennessee. We strive to improve the quality of life for all Memphians, everyday. Learn more about us at http://www.memphistn.gov/government/careers.

Memphis, Tennessee, USA

2.9K employees (44 in marketing)

www.memphistn.gov/Government/Careers