Responsibilities

• Define and execute the product vision and multi-year roadmap for the Smart Marketing Engine and ContinuumGlobal’s Agentic AI Platform
• Prioritize product investments based on client needs, market trends, emerging AI capabilities, and business value
• Drive innovation by evaluating emerging AI technologies, models, and frameworks, incorporating them into the roadmap where they create genuine client and business advantage
• Define and measure product success through adoption metrics, client outcomes, operational efficiency, and business impact
• Partner with Strategy, Sales and Client Services to productize successful AI solutions into repeatable offerings that can be scaled across clients and industries
• Lead the team responsible for designing, building, testing and deploying AI agents and multi-agent workflows, establishing a repeatable development approach that allows ContinuumGlobal to rapidly move client use cases from strategy into production
• Establish standards for AI governance, quality, security, monitoring, and lifecycle management across the platform
• Work closely with AI engineering, product management, and customer-facing teams to deliver enterprise-grade AI solutions that meet the expectations of sophisticated global clients
• Translate complex business and marketing challenges into scalable, practical technology solutions
• Partner with the Head of Strategy to translate AI operating models and client recommendations into scalable product capabilities and implementation approaches

Requirements

• 10+ years of experience leading enterprise software, SaaS, or AI product organizations, with a track record of building and scaling AI-powered products or platforms
• Deep understanding of generative AI, agentic systems, large language models (LLMs), orchestration frameworks, and enterprise AI architecture
• Experience working with cross-functional teams across product, engineering, strategy, customer success, and sales in a fast-moving environment
• Demonstrated ability to translate complex business challenges into scalable technology solutions and to communicate those solutions clearly to both technical and non-technical audiences
• Experience working with Fortune 500 organizations and navigating enterprise software implementations, including procurement, security, and compliance requirements
• Strong executive communication, strategic thinking, and leadership skills. You are as credible in a client boardroom as you are in an engineering sprint review

Preferred

• Background in marketing technology, digital transformation, or management consulting. You understand how marketing organizations operate and what it takes to change them
• Familiarity with email and CRM platforms, customer data platforms (CDPs), and the broader engagement marketing technology stack
• Experience building AI products in regulated or high-compliance enterprise environments
• Comfort operating in a smaller, high-growth company where you will be both a strategist and a builder

Benefits

• Medical, Dental & Vision Insurance
• 401k + match
• 3 weeks PTO & 5 floating holidays
• 13 paid holidays
• Paid parental leave
• Fun, caring, collaborative work environment
• Opportunities to develop new skills and progress your career
• Specialized training