Responsibilities

• Content Own the WorkSpaces content calendar and ensure all content assets are current, accurate, and aligned to the latest product positioning and launches. Coordinate new content development—including whitepapers, blog posts, solution briefs, web pages, and sales enablement materials—from concept through publication. Ensure content is distributed and activated across partner channels, field teams, and web properties (aws.amazon.com, partner portals, sales hubs). Partner with web content, campaigns, demand generation, and partner marketing teams to integrate WorkSpaces content into broader go-to-market initiatives. Community Own the first-party and third-party event strategy for WorkSpaces, including event selection, messaging, content, and execution planning. Lead WorkSpaces' presence at re:Invent driving session proposals, demo content, booth experiences, chalk talks, and executive customer engagements. Identify and secure speaking opportunities at industry events where WorkSpaces customers and prospects engage (e.g., Gartner DEX, EUC conferences, partner events). Grow WorkSpaces' market presence through social engagement, ecosystem participation, and community-building with customers and partners. Customer Identify and develop relationships with customers who have transformed their organizations with WorkSpaces. Understand their journey, quantify their impact, and craft narratives that resonate across audiences. Build and maintain a pipeline of customer advocates and reference accounts. Work with customer success and sales teams to identify high-impact stories and secure customer participation. Shepherd customer stories through the full lifecycle—from identification and interview through legal approval, production, and publication—and integrate them into outbound content plans. Define the customer storytelling roadmap, aligning stories to product launches, campaigns, and market moments where social proof will have maximum impact.

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience developing customer stories, case studies, or testimonial content
• Experience planning and executing events (first-party or third-party conferences, trade shows, or customer events)
• Experience working cross-functionally with product, sales, partner, and field teams

Preferred

• Experience in cloud computing, end-user computing (EUC), virtual desktop infrastructure (VDI), or enterprise IT
• Experience in customer advocacy, customer marketing, or customer reference programs
• Strong relationship-building skills with a track record of developing executive-level customer advocates
• Experience producing video testimonials or managing video content production
• Experience with social media storytelling and content strategy
• MBA or advanced degree

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parantal leave