Director, Brand & Social Media Marketing

Dallas, TX (Hybrid)

$113K/yr – $151K/yrDirector/Executive7+ years expFull time

Posted 8 days ago

Job Summary

Own and drive Wealth Marketing's brand strategy, content, and social media program; lead cross-functional brand alignment, market insights, and editorial calendar to deliver integrated campaigns across channels.

  • Own brand strategy and governance of assets
  • Lead social media program and content strategy
  • Coordinate cross-functional alignment across Creative, Product, Digital, and Channel Marketing

Job Description

Responsibilities

  • Independently leads the research, development, and execution of marketing strategies designed to maximize brand appeal and capture market opportunity, exercising advanced judgment in determining strategic direction with minimal guidance
  • Analyzes market trends, customer behavior, competitor activity, and opinion research to generate forward-looking insights that inform brand decisions with a 1–3 year horizon, proactively surfacing recommendations to senior leadership that shape Wealth Marketing's competitive positioning
  • Drives cross-functional alignment on brand positioning, marketing themes, and media channels by influencing key decisions across partner teams including Creative, Product, Digital, and Channel Marketing, ensuring brand strategy is integrated and consistently actioned across Wealth Management initiatives
  • Owns the review and governance of brand marketing assets across the department, applying advanced brand judgment to ensure content resonates with targeted customer segments and upholds the integrity of the brand across all touchpoints
  • Holds full ownership and accountability for the social media program, independently directing content strategy, creation, operational execution, and ongoing program evolution across all platforms
  • Develops and publishes high-quality, original content that reflects advanced platform expertise and an authoritative brand voice, driving meaningful engagement across targeted audiences
  • Leads the content editorial calendar to orchestrate campaigns, timely marketing moments, and always-on publishing with a disciplined, results-oriented approach that supports broader Wealth Marketing objectives
  • Serves as the department's subject matter expert on brand voice and content standards, influencing how tone, terminology, and messaging are applied consistently across channels, audiences, and cross-functional teams
  • Monitors the competitive social media landscape and emerging platform trends with an intermediate understanding of the firm's competitive environment, translating insights into actionable program improvements that keep the brand ahead of industry shifts
  • Establishes, owns, and continuously refines the goals, metrics, and benchmarking framework for social media performance, independently assessing results against business objectives and making program-level decisions to optimize outcomes over a short- to medium-term horizon

Requirements

  • 5+ Years Required; 7+ Years Preferred
  • University (Degree) Preferred
  • 5+ years of marketing experience, with a focus in social media marketing
  • 7+ years marketing experience, with a focus in social media marketing
  • Ability to build relationships with clients and peers
  • Strong written and oral communication skills, specifically around presentations; creative thinker
  • Effective time management and project management skills
  • Proven ability to develop and implement social media strategies beyond just earning likes and followers
  • Strong familiarity with the business applications of social media platforms, including Facebook, Twitter, YouTube, LinkedIn, Instagram, Reddit, and TikTok
  • Proficient in variety of social media search, analysis, and content distribution tools (Hearsay, Hootsuite, etc.)

Preferred

  • 7+ years marketing experience, with a focus in social media marketing
  • Ability to build relationships with clients and peers
  • Strong written and oral communication skills, specifically around presentations; creative thinker
  • Effective time management and project management skills
  • Proven ability to develop and implement social media strategies beyond just earning likes and followers
  • Strong familiarity with the business applications of social media platforms, including Facebook, Twitter, YouTube, LinkedIn, Instagram, Reddit, and TikTok
  • Proficient in variety of social media search, analysis, and content distribution tools (Hearsay, Hootsuite, etc.)
  • Accountability, Adaptability, Brand Management, Brand Positioning, Brand Strategy, Collaboration, Executive Presence, Influence, Inspires Others, Marketing Creativity, Marketing Strategic Planning, Problem Solving, Relationship Management, Story Telling
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TIAA

3.7 Glassdoor

At TIAA, we believe everyone has the right to retire with dignity. For more than 100 years, we’ve provided retirement plans, insurance, and investment services, empowering millions of people— in education, healthcare, and nonprofit —with the knowledge, guidance, and lifetime income needed to plan their futures. We are fighting to ensure a more secure financial future for all and for generations to come. Visit tiaa.org to learn more about preparing for a more secure retirement. For our Terms of Use, please visit ter.li/termsofuse.4127037

Founded in 1918
New York, New York, USA
13K employees (515 in marketing)
64% recommend to a friend
59% CEO approval

Salaries

Posted range

$113K/yr – $151K/yr

Taken straight from the job posting.

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Director, Brand & Social Media Marketing

TIAA · Dallas, TX · Hybrid