Deputy Program Director, Technical Support

St. Louis, MO (Unknown)

Salary Not AvailableSenior Level10+ years expFull time

Posted 3 days ago

Job Summary

You will own end-to-end program management including planning, budgeting, staffing, and performance, while aligning programs with the mission and ensuring regulatory compliance.

  • Own end-to-end program management from planning through performance tracking.
  • Align programs with organizational mission and contract requirements.
  • Represent the organization to donors, advocates, the media, and the community.

Job Description

Responsibilities

  • Responsible for all aspects of assigned programs, including planning, budgeting, staffing, and performance.
  • Develop programs that meet the needs of the organization’s target population and that are in alignment with the organization’s stated mission or contract.
  • Represents the organization in meetings with donors, advocates, the media, members of the community, or contract.
  • Establishes program goals, defines key performance matrix, and tracks program performance by ensuring all services provided are in compliance with applicable standards and regulations.
  • Contributes to strategic planning, direction and goal setting for the department or function in collaboration with senior management.
  • Drive quality into all operational deliverables.
  • Perform operational analysis of each job to include efficiency, effectiveness, timely completion, financial performance and overall customer satisfaction.
  • Coordinates work priorities and monitors methods and procedures of program.
  • Maintain complete contract awareness to be able to seamlessly perform Program Manager duties as required.
  • Perform other job related duties as assigned.

Requirements

  • Required: Bachelor’s degree with an engineering discipline.
  • Required: 10+ years of relevant work experience.
  • Security Clearance and background check requirements, if applicable are determined by the contract.
  • Certain classes or certification requirements will be determined by the contract.

Preferred

  • Preferred: Master’s degree with an engineering discipline.
  • Preferred: Professional Engineer certification strongly.

Benefits

  • Health coverage for you and your family through Medical, Dental, and Vision plans.
  • Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
  • A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
  • Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
  • To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
  • A generous paid time-off program in which the benefits increase based on your tenure with the company.
ServiceSource Inc. logo

ServiceSource Inc.

3.6 Glassdoor

ServiceSource is a 501(c)(3) nonprofit organization with a mission to facilitate services, resources, and partnerships to support people with disabilities, their families, caregivers, and community members.We provide a wide range of customized programs for individuals, families, employers and corporate partners in more than a dozen states and the District of Columbia. Whether you are an individual with a disability, a government contracting officer or a local business owner, ServiceSource is committed to meeting or exceeding your needs and expectations.

Founded in 1971
Oakton, Virginia, USA
1.5K employees
1% recommend to a friend
1% CEO approval

Marketing Team

Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$66M
Last Raise
$66M
Private Equity

Funding History

  • Jan 2007
    Private Equity • $66M

Traffic Signals

Monthly Visitors
16.6K
Traffic Source Mix
Search
69.1%
Direct
30.1%

Headcount Trend

Current headcount: ~1.5K
ServiceSource Inc. logo

Deputy Program Director, Technical Support

ServiceSource Inc. · St. Louis, MO · Unknown