Deputy Program Director, Technical Support
St. Louis, MO (Unknown)
Posted 3 days ago
Job Summary
You will own end-to-end program management including planning, budgeting, staffing, and performance, while aligning programs with the mission and ensuring regulatory compliance.
- Own end-to-end program management from planning through performance tracking.
- Align programs with organizational mission and contract requirements.
- Represent the organization to donors, advocates, the media, and the community.
Job Description
Responsibilities
- Responsible for all aspects of assigned programs, including planning, budgeting, staffing, and performance.
- Develop programs that meet the needs of the organization’s target population and that are in alignment with the organization’s stated mission or contract.
- Represents the organization in meetings with donors, advocates, the media, members of the community, or contract.
- Establishes program goals, defines key performance matrix, and tracks program performance by ensuring all services provided are in compliance with applicable standards and regulations.
- Contributes to strategic planning, direction and goal setting for the department or function in collaboration with senior management.
- Drive quality into all operational deliverables.
- Perform operational analysis of each job to include efficiency, effectiveness, timely completion, financial performance and overall customer satisfaction.
- Coordinates work priorities and monitors methods and procedures of program.
- Maintain complete contract awareness to be able to seamlessly perform Program Manager duties as required.
- Perform other job related duties as assigned.
Requirements
- Required: Bachelor’s degree with an engineering discipline.
- Required: 10+ years of relevant work experience.
- Security Clearance and background check requirements, if applicable are determined by the contract.
- Certain classes or certification requirements will be determined by the contract.
Preferred
- Preferred: Master’s degree with an engineering discipline.
- Preferred: Professional Engineer certification strongly.
Benefits
- Health coverage for you and your family through Medical, Dental, and Vision plans.
- Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
- A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
- Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
- To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
- A generous paid time-off program in which the benefits increase based on your tenure with the company.
ServiceSource is a 501(c)(3) nonprofit organization with a mission to facilitate services, resources, and partnerships to support people with disabilities, their families, caregivers, and community members.We provide a wide range of customized programs for individuals, families, employers and corporate partners in more than a dozen states and the District of Columbia. Whether you are an individual with a disability, a government contracting officer or a local business owner, ServiceSource is committed to meeting or exceeding your needs and expectations.
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Funding
Funding History
- Jan 2007Private Equity • $66M








