Responsibilities

• Be the face of BFF on the ground. You'll be in our clinic regularly, capturing content, collecting patient testimonials, supporting service promotions, and making sure every patient interaction reinforces why BFF is different.
• You're not behind a desk managing spreadsheets. You're in the room — talking to patients, working with our clinical team, creating content that's authentic and engaging, and helping bring our brand to life across social media and in the community.
• This is a hybrid position. You'll be in the clinic at least 2-3 days per week for content creation, patient engagement, and hands-on promotional support. The remaining time is flexible for editing, posting, planning content calendars, and coordinating with our team remotely.
• What You'll Do
• Be present in the clinic capturing real content — treatment walkthroughs, patient testimonials, behind-the-scenes moments, staff highlights, and day-in-the-life stories.
• Create and post engaging social media content that reflects BFF's brand — warm, confident, lifestyle-driven, never clinical or salesy.
• Build relationships with patients and staff so that content feels natural and authentic, not staged.
• Support in-clinic promotions and events — help set up, engage with patients, and document everything.
• Manage and grow BFF's social media presence with consistent, quality content.
• Identify content opportunities and trends that align with our brand and audience.

Requirements

• You're a natural content creator.
• You live on social media, you understand what performs and what doesn't, and you can turn a 30-second phone video into something that makes people stop scrolling.
• You understand brand. BFF has a specific voice — warm, confident, empowering, approachable.
• You use AI tools as part of how you work. Whether it's editing, captioning, brainstorming content ideas, or streamlining your workflow — AI is part of your toolkit and you use it to be faster and better.
• You're hungry. You see this role as an opportunity to build something, grow with a company, and prove what you can do.

Preferred

• Experience in medical wellness or aesthetics industry a bonus
• Photography/videography skills beyond phone
• Local community outreach experience
• Existing network in Southern California