Responsibilities

• Be the day-to-day social community manager for KIA America, publishing content on the brand’s channels and representing the social voice of the brand
• Distill conversations happening across all social channels to identify key posts and emerging trends – opportunities for the brand
• Work with Kia brand team, as well as across disciplines, to ensure a holistic, connected brand focus
• Report on both performance of KIA content in social space, as well as larger trends, consumer sentiment, and competitors
• Responsible for building audience within platform, planning and developing shareable content, participating and building relationships directly with fans and influencers, keeping the community engaged, and providing ongoing metrics tracking and optimization recommendations
• Demonstrates an understanding of client campaigns and associated goals; works closely with Account and Strategy team to ensure that all questions are addressed, and all relevant campaign materials are obtained
• Maintain a pulse on social media trends, conversations and culture
• Prepare reactive engagement opportunities
• Participate in live engagement moments; lead virtual “war rooms” as needed

Requirements

• 1+ years in community management or social media management experience
• Demonstrated experience of using social media in personal or professional setting
• Experience with social media tools such as, but not limited to, Sprout, Hootsuite, Sprinklr, Emplifi, Netbase and/or Digimind
• Ad Agency experience is a plus

Preferred

• Ad Agency experience is a plus
• A teammate who embraces the spirit of our mantra, Discover Beyond [ ] - which means we never stop learning, asking great questions, pushing, failing, and getting back up – in pursuit of finding ideas below the surface of the expected

Benefits

• Access to our health benefits
• Paid sick days
• 401k match
• On-site Barista
• Beautiful campus across from the Pacific Ocean