Responsibilities

• Lead Communications and Marketing: Develop and implement communications and marketing activities that support Harmonium’s mission, strategic priorities, brand, programs, and community impact.
• Create and Manage Content: Create, edit, and publish engaging and accurate content for social media, website, email, newsletters, fundraising, events, and other communications.
• Manage Digital Presence: Maintain Harmonium’s website, social media platforms, contact databases, and other digital communications to ensure information is current, professional, and consistent with Agency branding.
• Plan and Evaluate Communications: Maintain a communications/content calendar and use engagement and analytics data to evaluate effectiveness and improve communications strategies.
• Support Community Engagement and Fundraising: Promote Harmonium’s programs, services, accomplishments, fundraising efforts, and events, including gathering content and representing the Agency at community and Agency events as needed.
• Provide Executive Support: Provide communications, project coordination, meeting, calendar, and administrative support to the CEO and COO, including minutes and follow-up activities.
• Manage Projects and Follow-Through: Independently manage assigned projects, meet deadlines, maintain accuracy and quality, and proactively communicate progress, challenges, and needed adjustments.
• Maintain Confidentiality and Compliance: Protect confidential information and ensure communications comply with Agency policies, release requirements, and applicable privacy and confidentiality standards.
• JOB COMPLEXITY: Independently manage multiple communications and marketing priorities that require sound judgment, creativity, attention to detail, and the ability to balance competing deadlines.
• Collaborate across the Agency to gather information, coordinate priorities, and ensure consistent and effective communication across programs and administrative areas.

Requirements

• Bachelor’s degree in Communications, Marketing, Public Relations, Journalism, or a related field.
• Minimum of three years of progressively responsible experience in communications, marketing, public relations, or a related field.
• Experience developing and managing communications across digital platforms, including websites, social media, email, and other communication channels.
• Demonstrated ability to write, edit, proofread, and produce clear, accurate, engaging, and audience-appropriate content.
• Demonstrated ability to develop and execute communications projects from concept through completion, including establishing timelines and meeting deadlines.
• Demonstrated organizational skills and ability to manage multiple priorities, projects, and deadlines while maintaining accuracy and quality.
• Demonstrated ability to use communication metrics and analytics to evaluate effectiveness and make recommendations to improve reach, engagement, and impact.
• Strong interpersonal and communication skills, with the ability to work effectively with staff, leadership, Board members, community partners, and other stakeholders.
• Demonstrated ability to work independently, exercise sound judgment, take initiative, and follow assignments through to completion.
• Ability to communicate proactively regarding project status, competing priorities, challenges, and anticipated delays.