Chief Communications Officer, Chancellor's Office - 27007

New York City, NY (On-site)

$239K/yr – $263K/yrSenior Level10+ years expFull time

Posted 1 day ago

Job Summary

Own and lead NYCPS external and internal communications, crisis response, and strategic marketing initiatives, partnering with the Chancellor and senior leaders to align messaging across all channels and initiatives.

  • Develop and execute comprehensive communication strategy across external/internal channels
  • Manage crisis communications and rapid response
  • Advise Chancellor and senior leaders and coordinate with City Hall and other agencies

Job Description

Responsibilities

  • Develops the comprehensive and proactive communications, press and marketing strategy for the NYCPS and works closely with the Chancellor and senior leaders to ensure message alignment across all verticals.
  • Serves as a top-level advisor to the Chancellor, and other senior leaders for all communications work; makes recommendations and presentations as needed.
  • Serves as a chief liaison to the City Hall communications team and works closely with other City agency comms leaders and external stakeholders.
  • Leads and set priorities for and with the Office of Communications including developing and delivering short-term and long-term communication plans and supporting necessary work.
  • Drives all aspects of crisis communications and rapid response to breaking news or inquiries for NYCPS central, field, and district offices, as well as schools.
  • Develops and implements a digital communications strategy to disseminate accurate information expeditiously to families, press, and other stakeholders and makes strategic recommendations for the expansion of new digital platforms.
  • Develops and implements proactive communications strategies for the agency, ensuring that strong positive messaging is conveyed externally to all stakeholders.
  • Oversees writing and research assignments, such as speeches, meeting remarks, and op-eds for placement in publications, in a high-pressure, deadline driven environment.
  • Develops and drives the agency’s internal and external strategic marketing and branding plan.
  • Provides the Chancellor and Senior Leadership with an analysis of performance on communication planning and underperforming campaigns.

Requirements

  • Minimum - A Baccalaureate degree from an accredited college or university and ten (10) years of professionally responsible experience in public relations, journalism, advertising, or in other closely related fields; or - A satisfactory equivalent.

Preferred

  • A commitment to improving public education and ensuring all students have access to a high-quality school.
  • Management experience within a government agency or large, complex organization in a public relations and communications capacity.
  • A familiarity with education issues and NYCPS system.
  • Experience managing large teams.
  • A commitment to equity in communications, so that all families have equal access to information and communications tools.
  • A can-do attitude, willingness to work as a team and good sense of humor.
  • Ability to work with a variety of situations and people; demonstrated ability to lead teams of people to meet project goals and deadlines, particularly in an environment of uncertainty or ambiguity.
  • Understanding of current communication trends as it relates to web technologies and applications, including social networking and media tools.
  • Experience creating and managing social media (X, Facebook, Instagram, etc.).
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NYC Public Schools

3.7 Glassdoor

New York City Public Schools (NYCPS) is the largest public school system in the United States, serving approximately 1 million students across more than 1,600 schools in all five boroughs. Our schools are powered by over 75,000 teachers and thousands of paraprofessionals, school counselors, social workers, administrators, and central office professionals—each playing a vital role in delivering bright starts and bold futures for every student. NYCPS reflects the city it serves: vibrant, diverse, and dynamic. We are deeply committed to equity, inclusion, and excellence in education. Our workforce mirrors the cultural richness of New York City, and we actively recruit individuals from all backgrounds to help shape the future of urban education. Whether you're looking to teach, support, lead, or innovate—there’s a place for you at NYC Public Schools. Join us in building a school system where every student is seen, supported, and set up to thrive.

Founded in 1934
New York, New York, USA
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Salaries

Posted range

$239K/yr – $263K/yr

Taken straight from the job posting.

See all NYC Public Schools salaries

Marketing Team

Marketing Team Size
242 (0% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$17.2M
Last Raise
$17.2M
Grant, 2 years ago

Funding History

  • Sep 2023
    Grant • $17.2M

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19.8M
Monthly Google Ads Budget
$37.9K
Traffic Source Mix
Search
43.8%
Direct
47.3%
Referral
7.2%
Social
0.8%
Paid
0.7%

Headcount Trend

Current headcount: ~77.1K

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Chief Communications Officer, Chancellor's Office - 27007

NYC Public Schools · New York City, NY · On-site