Responsibilities

• Increase brand visibility and awareness for our clients through engaging promotions, in-store activations, and direct interactions with prospective customers.
• Build meaningful customer relationships to drive sales, loyalty programs, and customer enrollment.
• Provide exceptional customer service by addressing inquiries, concerns, and needs with professionalism, courtesy, and empathy.
• Accurately record and maintain customer data while adhering to confidentiality and privacy policies.
• Support additional tasks as needed with fellow AT&T Team Lead to contribute to the success of outreach campaigns, merchandising efforts, and promotional initiatives.

Requirements

• High school diploma or equivalent required; some college coursework preferred.
• At least 1 year of experience in community outreach, sales, retail business development, or customer service.
• Willingness to learn and actively participate in community engagement and brand promotion efforts.
• Strong interpersonal and active listening skills to connect with a diverse customer base and meet sales targets.
• A passion for continuous learning, professional development, and career growth in the retail marketing sector.
• A team-oriented mindset with the ability to think independently and solve problems effectively in retail environments.