Responsibilities

• The Account Director oversees large-scale accounts or multiple smaller accounts, managing both client relationships and internal teams to ensure long-term success and growth; serves as a strategic lead, trusted partner, and mentor—driving innovative thinking, operational excellence, and measurable results. Account Directors are responsible for the overall health, profitability, and performance of their accounts, including client satisfaction, team efficiency, and business growth. Simply put — the buck stops with the AD on overall account success.
• Serve as senior account lead, overseeing all program, platform, and campaign development.
• Cultivate and manage key client relationships and partner agency/vendor collaborations.
• Lead strategy development, creative ideation, and presentation of program pitches, proposals, and recaps.
• Demonstrate deep understanding of social media, cultural trends, emerging platforms, and influencer marketing to inform client strategy and execution.
• Oversee influencer negotiations, outreach, and contracting processes.
• Provide consistent, clear communication across day-to-day execution with clients and internal teams.
• Build, inspire, and lead junior and mid-level account teams, fostering growth and collaboration.
• Identify new business opportunities within existing accounts and contribute to agency growth initiatives.
• Manage account budgets, resource allocation, and profitability across multiple projects.

Requirements

• 8+ years experience in account management, preferably in social, influencer, or digital marketing.
• Strong leadership, mentoring, and team-building skills.
• Excellent communication, presentation, and relationship-building abilities.
• Ability to balance creative vision with operational and financial accountability.
• Experience managing budgets, scopes, and resource planning.
• Strategic thinker with a passion for innovation and culture.
• Comfortable working in a fast-paced, entrepreneurial environment.