Front | Company Profile, Culture & Jobs

Front is the AI-powered customer service platform that helps companies deliver smarter, safer automation without sacrificing quality. We put humans in control of AI to ensure every customer interaction is handled by the best resource, whether that’s AI, a human agent, or both.More than 9,000 companies, including Uber Freight, Navan, and Stripe, trust Front to scale exceptional service, streamline team collaboration, and gain insights that improve customer experience every day.

Founded in 2013

San Francisco, California, USA

519 employees (57 in marketing)

front.com

83% recommend to a friend

74% positive business outlook

People

Hiring activity

Open marketing jobs over time

8 open now

Headcount trend

Company growth over the last 12 months

Funding

Total funding

$203.6M

Last raise

$65M

Series D, 4 years ago

Funding history

Jun 2022

Series D Front · $65M

Jan 2020

Series C Front · $59M

Jan 2018

Series B Front · $66.5M

May 2016

Series A Front · $10M

Oct 2014

Seed Round Front · $3.1M

Audience

Monthly website visitors

267.2K

Month over month-2%

Quarter over quarter-11%

Top sourceDirect (45.4%)

Ad budget per month$692.3K

Average search rank44

Traffic source mix

Direct

45.4%

Search

44.9%

News

Front Surpasses $100M ARR as Companies Embrace Human-Centric AI for Customer Operations

Sep 10, 2025 • SalesTech Star

Front Surpasses $100M ARR as Companies Embrace Human-Centric AI for Customer Operations

Sep 9, 2025 • Business Wire

Front Surpasses $100M ARR as Companies Embrace Human-Centric AI for Customer Operations

Sep 9, 2025 • Yahoo Finance

Links

front.com

Crunchbase

X (Twitter)

Glassdoor

Front insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded

2013

Headquarters

San Francisco, California

Employees

201-500

13% growth last 12mo

Marketing team

57

11% of company

40 saved employee profiles are linked to this company.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result

Low risk

Series C–like · Growing 13% last 12 months · More mature · Last funding 3+ years ago

Trend

2021-06-28 -> 2025-12-15

Headcount (12 months)

+13%

Last funding round

45 months ago

Negative news (120 days)

0

Risk score1/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors

267.2K

Month over month-2%

Quarter over quarter-11%

Top sourceDirect (45.4%)

Traffic source mix

Direct

45.4%

Search

44.9%

Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result

192 competitor sites

Search traffic: 21.4K organic clicks / 34.4K paid clicks

Organic competitors

0

Paid competitors

5

Keyword change

+1,599

Ad budget per month

$692.3K

Average search rank

44

Paid competitors5

G2 quick view

Shows G2 rating and review trend.

Main result

9.3 / 5

2.2K reviews saved

Reviews month over month

—

Reviews quarter over quarter

+4.4%

Reviews year over year

—

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Job openings

Shows open jobs, growth, and role changes.

Main result

5 open jobs

Open jobs trend: —

Trend

Marketing team size

Shows saved marketing team size.

57

11% of the company • 40 saved marketing people

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team

Based on saved marketing team size: 57.

Glassdoor ratings

Shows saved Glassdoor ratings.

Glassdoor ratings

Overall rating

4.4 / 5

Work-life balance

4.6 / 5

Culture

4.6 / 5

Diversity & inclusion

4.6 / 5

Recommend to a friend

83%

Positive business outlook

74%

Funding

Shows saved funding data.

Total funding

$203.6M

Last raise

Series D

4 years ago

Funding details

Amount raised

$203.6M

Last round

Series D

Last fundraise

4 years ago

News

Shows saved company news.

Front Surpasses $100M ARR as Companies Embrace Human-Centric AI for Customer Operations

Sep 10, 2025 • SalesTech Star

Front Surpasses $100M ARR as Companies Embrace Human-Centric AI for Customer Operations

Sep 9, 2025 • Business Wire

Front Surpasses $100M ARR as Companies Embrace Human-Centric AI for Customer Operations

Sep 9, 2025 • Yahoo Finance

Loading insights...

Headcount +13% year over year

Nov 2013

Seed Round Front

Referral

6.8%

Social

1.9%

Paid referral

0.8%

LinkedIn followers

Follower count and growth

Total followers

45.6K

12-mo growth

+14.6%

Monthly growth

+1.3%

Salaries

Help build salary transparency at Front

Share your compensation anonymously to see full data.

Contribute

Front insights

Company and marketing-team signals from saved company data and employee profiles. Use this before you apply, interview, or negotiate.

Founded

2013

Headquarters

San Francisco, California

Employees

201-500

13% growth last 12mo

Marketing team

57

11% of company

40 saved employee profiles are linked to this company.

Company stability and risk

Shows a quick risk view from growth, funding age, and news.

Main result

Low risk

Series C–like · Growing 13% last 12 months · More mature · Last funding 3+ years ago

Trend

2021-06-28 -> 2025-12-15

Headcount (12 months)

+13%

Last funding round

45 months ago

Negative news (120 days)

0

Risk score1/7

Website traffic

Shows traffic size, change, and traffic sources.

Monthly website visitors

267.2K

Month over month-2%

Quarter over quarter-11%

Top sourceDirect (45.4%)

Traffic source mix

Direct

45.4%

Search

44.9%

Referral

Competitors and search

Shows competitors and key search metrics in one view.

Main result

192 competitor sites

Search traffic: 21.4K organic clicks / 34.4K paid clicks

Organic competitors

0

Paid competitors

5

Keyword change

+1,599

Ad budget per month

$692.3K

Average search rank

44

Paid competitors5

G2 quick view

Shows G2 rating and review trend.

Main result

9.3 / 5

2.2K reviews saved

Reviews month over month

—

Reviews quarter over quarter

+4.4%

Reviews year over year

—

LinkedIn followers

Shows follower count and growth.

LinkedIn followers

Follower count and growth

Job openings

Shows open jobs, growth, and role changes.

Main result

5 open jobs

Open jobs trend: —

Trend

Marketing team size

Shows saved marketing team size.

57

11% of the company • 40 saved marketing people

First hire or larger team

Shows if this looks like one hire or a bigger team.

Looks like larger team

Based on saved marketing team size: 57.

Glassdoor ratings

Shows saved Glassdoor ratings.

Glassdoor ratings

Overall rating

4.4 / 5

Work-life balance

4.6 / 5

Culture

4.6 / 5

Diversity & inclusion

4.6 / 5

Recommend to a friend

83%

Positive business outlook

74%

Funding

Shows saved funding data.

Total funding

$203.6M

Last raise

Series D

4 years ago

Funding details

Amount raised

$203.6M

Last round

Series D

Last fundraise

4 years ago

News

Shows saved company news.

Front Surpasses $100M ARR as Companies Embrace Human-Centric AI for Customer Operations

Sep 10, 2025 • SalesTech Star

Front Surpasses $100M ARR as Companies Embrace Human-Centric AI for Customer Operations

Sep 9, 2025 • Business Wire

Front Surpasses $100M ARR as Companies Embrace Human-Centric AI for Customer Operations

Sep 9, 2025 • Yahoo Finance

6.8%

Social

1.9%

Paid referral

0.8%

Total followers

45.6K

12-mo growth

+14.6%

Monthly growth

+1.3%

2023-08-01 -> 2026-02-01

Open jobs growth

—

Biggest role change

—

Latest open role

Solutions Engineer