Responsibilities

• Support influencer marketing activity across the UK and Ireland, assisting with the planning, coordination and delivery of campaigns, launches, events, collaborations and always-on activity.
• Manage and support product gifting activities, including large-scale product send-outs and tracking user-generated content to maximise year-round visibility.
• Build and maintain accurate influencer records, supporting long-term relationship management and the identification of new creators aligned with Lush’s ethics, safer social media policy and marketing strategy.
• Curate a diverse network of influencer contacts who align with Lush; we are aiming to increase our current community by 650+ contacts this financial year in the UK&I.
• Support influencer and creator activity around UK and Ireland-based events, including coordination, briefing, post-event follow-up and content tracking.
• Monitor UK and Ireland-based influencer activity and engagement, contributing to performance reporting and supporting insights and learnings to inform future campaigns and events.
• Work collaboratively with marketing, PR, retail, events and fulfilment teams to ensure influencer activity is delivered accurately, on time, and to brief.
• Support the Global Influencer Marketing Lead and Global Influencer and Content Strategist on wider influencer strategy and paid collaborations.
• Ensure that all compliance is kept orderly and up-to-date, including ASA guidelines and tax declarations.

Requirements

• Lush Brand Expertise: Internal experience with a deep understanding of Lush’s core values, brand culture, and ways of working.
• Relationship Building: Exceptional interpersonal and communication skills, with a natural ability to network in person and cultivate strong, collaborative relationships.
• Organisation & Delivery: Highly organised with keen attention to detail and a proven ability to manage multiple priorities effectively.
• Analytical Mindset: Confident navigating spreadsheets and data to track, analyse, and report on campaign performance.
• Ethical Marketing: Strong commitment to equity, diversity, and inclusion (EDI) principles to ensure fair and responsible marketing practices.
• Industry Curiosity: Passionate about digital, marketing, and influencer trends, with the ability to research and translate insights into actionable ideas.
• Bonus Asset: Hands-on experience with digital marketing analytics tools.

Preferred

• Bonus Asset: Hands-on experience with digital marketing analytics tools.

Benefits

• 25 days holiday plus bank holidays
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
• Enhanced paternity leave*
• Bonus scheme
• Day off for weekday birthdays
• Holiday purchase scheme
• 50% discount on Lush products and spa treatments
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme