Responsibilities

• Account Strategy & Performance: Drive sales, profitability, and retention through merchandising, pricing, promotions, and trading activities across TikTok Shop to maximise AOV and client growth.
• Financial & Operational governance: Set objectives and budgets; monitor financial performance and campaign effectiveness; coordinate with internal teams to execute marketing plans.
• Client Relationship & Reporting: Own day-to-day client relationships; prepare regular internal and client-facing performance reports; communicate clearly, even when conversations are difficult.
• Cross-Channel Delivery: Coordinate with clients to measure TikTok Shop impact across Amazon, website, and retail; manage timelines and priorities with affiliate activations, live shopping, and paid media teams.

Requirements

• 2+ years in a client-facing commercial role
• Experience managing external client relationships
• Experience owning or contributing to account budgets and financial performance targets

Preferred

• Experience across multiple product categories or brand types
• Knowledge and experience selling on Social Commerce platforms (primarily TikTok Shop)
• Experience at an agency or consultancy

Benefits

• Salary: £40k–£50k dependent on experience
• Commission on new business leads
• 25 days holiday (plus public holidays)
• Pension
• Learning fund
• The freedom to work where you want and manage your own schedule