Stories & Content Manager

London, UK (Hybrid)

£44K/yr – £47K/yrMid LevelPermanent

Posted 4 weeks ago

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Job Summary

Own the storytelling strategy and end-to-end content production for a network of NHS charity brands, with emphasis on consented voices, multi‑format storytelling, and cross‑channel distribution.

  • Strategic storytelling ownership: shape the pipeline, consent, safeguarding and DEI-aligned voices.
  • Content execution: deliver written, video, animation, and photography across websites, social, blogs and email, working with partners and internal teams.

Job Description

Responsibilities

  • Strategy and Planning: Develop and deliver the stories strategy for the organisation, liaising with key internal and external stakeholders across the Foundation and NHS Trust.
  • Execute a comprehensive content strategy that aligns with charities’ goals, target audience and brand identity.
  • Content Creation: Create high-quality and compelling content across multiple platforms, including websites, blogs, social media and email marketing campaigns.
  • Research, gather and sensitively write/collate stories content for placement across channels, in a variety of different formats including written, video, animation and photography.
  • Support with video production related to charity stories. Support with shoots, source film locations, set shoot schedules, film or supervise filming on the day, and plan final distribution
  • Work with external agencies, photographers and videographers producing video or animated content featuring the people we support.
  • Ensure diversity of voices across all storytelling, in line with our charities’ Diversity, Equity and Inclusion Strategy.
  • Planning and Process: Maintain robust story gathering systems and processes to identify and support people who have actively opted to share their stories, ensuring robust consent, safeguarding and risk assessment procedures are in place and adhered to.
  • Manage a database of stories and track their use across our charities to ensure we maximise their potential across our channels and events.
  • Stakeholder Management: Develop excellent working relationships across a matrix structure, collaborating with cross functional teams to gather information and develop content that supports charity goals.

Requirements

  • Experience of creating written and video content for different audiences. (Essential)
  • Experience of using content management systems (CMS). (Essential)
  • Experience of interviewing people, including those where sensitivity is required. (Essential)
  • Working with a wide range of external and internal stakeholders, including people from a wide range of backgrounds. (Essential)
  • Communications and marketing experience. (Essential)
  • Budget management experience. (Essential)
  • Proven use of initiative. (Essential)
  • Understanding of best practice with relation to consent processes and data protection. (Essential)
  • Experience of image and film editing software, such as Photoshop, Illustrator and Premier Pro. (Desirable)
  • Experience within a third sector environment. (Desirable)
  • Experience within a health sector environment. (Desirable)

Preferred

  • Experience of image and film editing software, such as Photoshop, Illustrator and Premier Pro.
  • Experience within a third sector environment.
  • Experience within a health sector environment.

Benefits

  • Contributory Pension
  • Annual personal development budget
  • Annual health and wellbeing personal allowance
  • Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
  • Health and wellbeing programme that offers optional free yearly health check-ups.
  • Support for healthy eating via fruit bowls and onsite lunch facilities.
  • Agile working, flexible hours, and supportive IT kit.
  • Shower facilities and bike lock area.
  • Generous annual leave (27 days + bank holidays)
  • Subsidies for glasses