Responsibilities

• Representing a sports focused brand during customer facing campaigns and promotional events
• Speaking with customers and members of the public to build brand awareness
• Supporting brand activation, promotional activity and customer acquisition campaigns
• Helping prepare campaign materials, event plans and daily activity schedules
• Working with campaign managers to understand targets, results and daily performance
• Learning how to track customer engagement, conversion rates and campaign outcomes
• Gathering feedback and observations from customers to support campaign improvement
• Contributing ideas to improve event delivery, audience engagement and team performance
• Maintaining strong standards of communication, presentation and professionalism
• Working as part of a driven, positive and performance focused team

Requirements

• Full-time on-site role in Birmingham City Centre
• Comfortable working towards targets in a structured and supportive environment
• Confidence in speaking with people and building positive customer relationships
• Ability to learn practical business, marketing and communication skills
• Willingness to be coached, take feedback and improve consistently
• No formal marketing qualification required (open to non-traditional qualifications)
• Willingness to work full-time on site in Birmingham City Centre

Nice to Have

• Sport, fitness, athletics, coaching, sports studies or team competition
• Experience in customer service, retail, hospitality, events, promotions, sales or marketing
• Attitude, communication style, work ethic, willingness to learn
• A sports related degree or qualification may be helpful

Benefits

• Company events
• Company pension
• Employee mentoring programme
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay