Responsibilities

• Plan and deliver marketing, social media, email and content activities.
• Develop relationships with local businesses, organisations, hotels and event partners.
• Manage reservations, private dining, group and corporate enquiries.
• Follow up enquiries and convert opportunities into confirmed bookings.
• Coordinate booking details, menus, pre-orders, dietary requirements and drinks arrangements.
• Work closely with the restaurant and kitchen teams to ensure an excellent guest experience.

Requirements

• Experienced in hospitality reservations, events, sales, marketing or a related customer-facing role.
• Experienced in social media, content creation and marketing communications.
• An excellent written and verbal communicator with strong relationship-building skills.
• Commercially minded and confident in following up and converting enquiries.
• Highly organised, with the ability to manage a high volume of bookings, enquiries and deadlines.
• A proactive, positive self-starter and collaborative team player.

Benefits

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Flexitime
• Referral programme