Responsibilities

• Manage and oversee the day-to-day operation of our website and mobile app.
• Manage and develop our social media platforms, including creating and scheduling engaging content.
• Develop and implement digital marketing and social media strategies to increase brand awareness, engagement and sales.
• Keep website and app content, products, prices, promotions and information accurate and up to date.
• Monitor website and app performance and identify opportunities for improvement.
• Work closely with the wider team to promote products, special offers, campaigns and new launches.
• Create engaging content, including posts, videos, graphics and promotional material.
• Monitor social media engagement, customer comments and messages and ensure customers receive timely responses.
• Analyse online performance, customer behaviour and social media insights to identify opportunities for growth.
• Support and manage online promotions and campaigns.

Requirements

• Proven experience managing a company's website, app and social media platforms.
• Strong experience in e-commerce and digital marketing.
• A good understanding of social media strategy and content creation.
• Experience using website and social media analytics to measure performance.
• Strong commercial awareness and an understanding of how digital platforms can generate sales.
• Excellent communication and organisational skills.
• A creative mindset with the ability to develop fresh ideas and engaging content.
• Strong attention to detail.
• The ability to work independently, manage multiple priorities and meet deadlines.
• A proactive attitude and a genuine interest in growing an online business.

Preferred

• Experience within retail, food, grocery or e-commerce would be an advantage.

Benefits

• Employee discount
• On-site parking