Responsibilities

• Create, schedule, and manage content across TikTok, Instagram, LinkedIn, Facebook, and Google Business Profile
• Film and edit short-form video content optimised for each platform
• Turn day-to-day logistics operations into engaging content (behind-the-scenes, day-in-the-life, shipment stories, quick explainers)
• Travel to company sites including Heathrow, Camberley, Southend, Southampton, and Felixstowe to capture content
• Engage with audiences via comments and DMs, identifying opportunities to pass enquiries to the team
• Proactively contact existing customers to request Google and Trustpilot reviews, helping build and protect the company’s online reputation
• Work with employees to optimise their LinkedIn profiles, ensuring consistency with the company’s brand identity
• Track performance and provide simple weekly reporting on what worked and what to test next

Requirements

• Experience creating and managing content across major social platforms
• Confident filming and editing short-form video
• Strong understanding of what drives engagement and enquiries on social
• Organised, reliable, and comfortable working to deadlines
• Happy to travel and work closely with teams across the business
• Able to share examples of social content or accounts you’ve worked on
• Fun, motivated, creative individual who wants to create engaging content

Preferred

• Confident using Canva
• Experience with B2B and/or ecommerce-focused content
• Familiar with influencer or UGC-style content
• Comfortable suggesting content ideas and simple content plans

Benefits

• A role with real creative freedom to shape content and campaigns
• Ongoing support from a highly experienced external marketing & social media team
• Exposure to multiple parts of the business and senior stakeholders
• The opportunity to build a visible, impactful marketing function with measurable results