Responsibilities

• Develop and deliver a compelling social media presence across Instagram, Facebook, TikTok, LinkedIn and other relevant platforms.
• Create elegant, engaging and on-brand content that captures the character and experience of the hotel, spa, restaurants, bars and wider property. A key part of this is the ability to shoot very good iphone video, edit reels quickly, take good photographs, understand Instagram. Be comfortable approaching staff/customers for content. Pushing reels/video is key.
• Ability to use Meta Business Suite, basic paid Meta advertising.
• Develop and manage a structured social media content calendar, ensuring a consistent and considered presence across all channels.
• Create photography and video content, including food and drink, spa experiences, guest experiences, events, seasonal moments and behind-the-scenes content.
• Write engaging and polished copy that reflects our brand personality and appeals to both existing and prospective guests.
• Identify opportunities to showcase the people, experiences and stories that make the property distinctive.
• Monitor social media performance, audience engagement and emerging trends, using insights to continually improve our content.
• A strong awareness of luxury hospitality, lifestyle and social media trends.
• 12-16 pieces of proper feed/reel content per week across the group with frequent stories. Needs some independence and crossover between each part of the business.

Requirements

• 1. A degree or equivalent qualification in Marketing, Communications, Digital Marketing, Media, Journalism, PR or a related discipline.
• 2. A genuine passion for social media, content creation, hospitality and luxury experiences.
• 3. A strong understanding of the major social media platforms and what makes content effective.
• 4. A natural appreciation of aesthetics, photography, video and visual storytelling.

Preferred

• 5. Strong organisational skills and the ability to manage multiple priorities.
• 6. Confidence using social media, email marketing and content creation tools, with a willingness to learn new systems.
• 7. A warm, professional and confident manner when dealing with guests, clients and colleagues.
• 8. A proactive approach, with the initiative to identify opportunities rather than simply wait for instruction.
• 9. Flexibility and a willingness to be present at events and become involved in the day-to-day operation.
• 10. The ability to work independently while being a supportive and collaborative member of the wider team.

Benefits

• A competitive salary, working 3 days per week depending on experience
• The opportunity to develop your career within a luxury hospitality environment.
• Broad, hands-on experience across marketing, social media, sales, events, food & beverage and spa.
• A varied and creative role where you will see your work brought to life across the guest experience.
• Employee benefits and preferential rates across the hotel, food & beverage and spa.
• On-site parking