Social Media & Engagement Coordinator

Crewe, Cheshire East, UK

Salary Not AvailableEntry Level1+ years expFull time

Posted 3 months ago

Job Summary

Own the social content engine across platforms, balancing creative execution with performance tracking and stakeholder collaboration to align with the customer plan.

  • Content Creation & Editing: Own compelling visuals and copy for social and email, maintaining a consistent tone and brand look.
  • Content Planning & Execution: Collaborate with marketing/CRM and store events teams to translate launches into multiplatform content and live store coverage.

Job Description

Responsibilities

  • Creating and executing compelling content for all social platforms including TikTok, Instagram, Facebook, YouTube, Pinterest & LinkedIn
  • Editing content to ensure high quality visuals, consistent tone of voice, and alignment with brand objectives
  • Using gamification tools to craft engaging social media and email content
  • Developing content for marketing and CRM teams based on product launches and business needs
  • Collaborating with stakeholders to align the content plan with the overall customer plan
  • Visiting stores to create lives, reels and shorts
  • Attending store events to capture content for marketing channels
  • Enhancing content with music, graphics and effects to showcase products and stores
  • Increasing visibility on social media to attract new audiences
  • Monitoring trends, virals and competitors to stay relevant and customer first
  • Tracking and reporting performance across all social media platforms

Requirements

  • An excellent knowledge of all social media channels and best practices
  • At least 1 year of experience in social media and content creation
  • A strong creative executor with excellent copywriting skills
  • Commercially aware, balancing customer relationships with brand stories and business needs
  • Curious about new technologies and trends in social media and driving continuous improvement
  • Self-starter who can prioritise workload and take full accountability
  • Excellent prioritisation skills with the ability to adapt plans and manage multiple projects
  • Team player with a can-do attitude and willingness to go the extra mile
  • Flexible to support business needs including occasional weekends/out-of-hours work
  • Occasional travel for content creation
  • Analytical mindset to interpret and report performance across platforms

Preferred

  • An excellent knowledge of all social media channels and best practices
  • At least 1 year of experience in social media and content creation
  • A strong creative executor with excellent copywriting skills
  • Commercially aware, balancing customer relationships and brand/communication with business needs
  • Curious about current technologies and trends in social media and improving brand relevance
  • Self-starter with accountability for all aspects of the role
  • Strong prioritisation and ability to manage multiple projects
  • Team player with a can-do attitude
  • Willing to work weekends/out-of-hours as needed
  • Occasional travel for content creation
  • Analytical mindset to track and act on performance

Benefits

  • Fantastic training and development opportunities
  • Great team with room to progress
  • Holiday allowance
  • Free parking
  • Subsidised canteen
  • Access to mental health first aiders
  • Company Pension scheme
  • Apprenticeship development opportunities

Salaries

Social Media median pay in the United Kingdom

£37K/yr

Most earn £31K to £44K. Based on 282 salaries, including bonus and equity.

See all Ryman Stationery salaries

Social Media & Engagement Coordinator

Ryman Stationery · Crewe, Cheshire East, UK