Social Commerce Manager, TikTok

London, UK (Hybrid)

$46K/yr - $57K/yr (Est.)Mid LevelFull time

Posted 2 weeks ago

Job Summary

Own the TikTok Shop growth engine end to end, leading P&L and storefront performance, creator sourcing and execution, and the paid media strategy to drive conversion and clear, data-informed improvements.

Own P&L and storefront trading
Lead creator sourcing and creative feedback loop
Manage paid media strategy and budget optimization

Job Description

Responsibilities

P&L & storefront trading
P&L management: Set-up and optimise total TikTok Shop financials, balancing gross sales against ad spend, sample costs, and affiliate payouts.
Commercial variables: Set and adjust tier-based affiliate commission rates and in-app promotional discounts to protect product margins.
Storefront operations: Set-up and manage the TikTok Shop Seller Center, including inventory forecasting, custom product bundling, and the promotional calendar.
PDPs: Work with in-house creative on mobile-first image carousels, variant options, and embedded shoppable videos to maximise conversion.
Logistics & shop health: Partner with warehouse teams to meet TikTok’s dispatch and shipping SLAs.
Creator sourcing & creative feedback loop
Sourcing: Identify, outreach to, and onboard creators with high-converting audience data.
Creative direction: Brief creators with native frameworks, defining the exact visual hooks, pain points, and calls-to-action (CTAs) that drive sales.
The feedback loop: Analyse creator content performance and provide data-led feedback to iterate on their style.

Requirements

Direct knowledge of the TikTok Shop Seller Center, affiliate network plans and shop compliance metrics.
Experience managing a digital retail budget or channel P&L, with a clear understanding of margins, platform fees, and marketing cost structures.
Experience running Spark Ads, scaling paid spend behind UGC, and managing creator content codes.
Background in sourcing creators, managing product sample logistics, and coaching talent to optimise creative hooks for direct sales.
Strong organisational and project management skills.
Excellent communication skills and agency management experience.
Proactive, detail-oriented and thrives in a fast-paced environment.

Benefits

🕒 Flexible working hours with core hours from 10am to 4pm
🏢 Working 2 days in the office and 3 days from home
💸 Salary from £40k
🎯Performance-related bonus of 10% based on annual salary
🌴 27 days holiday, with the option to buy holiday days
❤️ 2 volunteering days per year
🌍 10 days working from any location of your choice
🎉 Flexible bank holidays—choose the standard bank holidays or swap them for dates that are more meaningful to you
💫 Free in-office massages
👶 Enhanced family policies

Tangle Teezer Ltd

Tangle Teezer aren’t just a hairbrush brand, they’re a revolution in your haircare routine. Born from a spark of innovation in the mind of Shaun Pulfrey, our maverick of a founder. Tangle Teezer’s award-winning brushes are all about transforming how you treat your hair. Holding a cult status with customers, influencers, celebrities, and professional stylists in over 75 countries, they’ve taken the world by storm, one tangle at a time. Starting in 2007 in the vibrant heart of Brixton, London, The Original detangling hairbrush didn’t just enter the market; it created its own category. And with that, Tangle Teezer made haircare history and continue to create one-of-a-kind products that work hard for you and your hair. What makes them unique? Their groundbreaking, patented teeth technology. Their range - spanning detangling, blow-drying and styling brushes - have quickly become a staple for stylists, influencers and most importantly, hair enthusiasts everywhere. They’re not just crafting brushes, they’re crafting confidence and self-expression.

Founded in 2007

London, England, GBR

118 employees (31 in marketing)

www.tangleteezer.com