Responsibilities

• Own and nurture key client relationships, acting as the primary strategic partner for all social media and digital communications, ensuring their business objectives are consistently met and exceeded.
• Lead the development and execution of innovative social media strategies, from platform-specific content plans to large-scale integrated campaigns (organic and paid).
• Take ownership of the financial health of your social accounts, including accurate forecasting, revenue generation, budget management, and identifying opportunities for growth.
• Work closely with strategy, creative, and data leads to develop insightful briefs that translate client needs into effective, social-first creative and content strategies.
• Manage, mentor, and develop Social Account Managers and other junior team members, fostering their growth and ensuring high performance and social media expertise across the team.
• Act as the central hub for your accounts, ensuring seamless collaboration between all internal departments to deliver cohesive, socially-led solutions.
• Champion the use of our intelligent operating platform, social listening tools, and AI to drive efficiency, uncover insights, and deliver innovative solutions for clients.
• Confidently present social strategy and creative work to clients, ensuring it is culturally relevant, aligns with their brand, and pushes the boundaries of social media marketing.