Responsibilities

• Marketing Campaigns: Support the planning and execution of product launches, seasonal campaigns and promotional activity.
• Coordinate campaign delivery across email, website, paid media, social and affiliate channels.
• Work closely with our design and content team to ensure campaigns are delivered on time and to a high standard.
• Help bring new marketing ideas and initiatives to life.
• Email & SMS (Klaviyo): Manage and optimise our Klaviyo email and SMS programme.
• Plan and execute campaign communications.
• Refine customer segmentation and personalisation.
• Continuously optimise existing lifecycle journeys.
• Test creative, messaging and offers to improve performance.
• Monitor deliverability, engagement and revenue.

Requirements

• 3+ years' experience in an eCommerce or DTC marketing role.
• Strong hands-on experience with Klaviyo, including campaign management, segmentation, reporting and lifecycle optimisation.
• Experience managing both email and SMS marketing.
• Commercially minded with strong analytical skills.
• Able to take ownership of tasks and see them through to completion with minimal supervision.
• Digitally savvy and quick to learn new tools and platforms.
• Excellent written English with strong copywriting skills.
• Strong attention to detail and ability to manage multiple priorities.
• Confident working with agencies, external partners and cross-functional teams.

Preferred

• Comfortable using AI tools to improve productivity and marketing execution.
• Experience managing affiliate programmes.
• Experience with customer loyalty platforms.
• Shopify experience.
• GA4 experience.
• Adobe Creative Suite experience.
• An interest in emerging marketing trends and eCommerce innovation.
• A runner or someone with a genuine interest in running, endurance sports or fitness.

Benefits

• Staff product allowance.
• Pension scheme.
• Generous holiday allowance.
• Office-based in our Poole HQ, with hybrid working considered for the right candidate.