Responsibilities

• Define and own the Ecommerce product roadmap, aligning with business objectives and customer needs.
• Collaborate with the Ecommerce business team to prioritize features and enhancements for the mail and supplies eShop.
• Drive conversion by implementing best in class conversion optimisation features; analytics, personalisation, multi-variant testing, offer/promotions management
• Work closely with technology teams to ensure timely and successful delivery of roadmap initiatives.
• Drive the implementation of Customer Data Platform (CDP) capabilities to create a unified customer profile.
• Enable identity resolution by connecting cookies, first-party data, and other identifiers to build robust audience segments.
• Onboard audience segments into paid media platforms for targeting, retargeting, frequency capping, and suppression to improve Cost Per Acquisition (CPA).
• Implement strategies for paid media optimization, leveraging first-party data enriched from the CDP.
• Oversee integration of CDP with Demand-Side Platforms (DSP) to activate audiences for paid campaigns.
• Apply attribution models and measure ROI on paid media spend using enriched first-party data.

Requirements

• Proven experience as a Product Owner or similar role in Ecommerce and MarTech.
• Strong understanding of E-commerce, CDP platforms, DSPs, and performance marketing technologies.
• Knowledge and experience in finance automation and mailing products sector (not mandatory)
• Expertise in audience segmentation, identity resolution, and data-driven marketing.
• Knowledge of content management and personalisation
• Familiarity with paid media optimization techniques (retargeting, frequency capping, suppression).
• Knowledge of attribution modeling and ROI analysis for paid campaigns.
• Excellent stakeholder management and communication skills.
• Ability to work in a fast-paced, cross-functional environment including stakeholder management.
• E-commerce platforms like Intershop, CDP, JavaScript, Google Tag Manager, Google Analytics, Google ads / other DSP’s, social media tools like LinkedIn, Meta.
• Strong knowledge of Identity Graph/ ID resolution by stitching multiple identities like cookies, emails, other CRM id’s to enable a universal Quadient ID for personalisation and reporting purposes.

Preferred

• Knowledge of finance automation and mailing products sector (not mandatory)

Benefits

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.