Senior Content Manager

London, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 3 days ago

Job Summary

Own and lead a multi‑channel content strategy for WWT, directing a creative team to showcase wetlands and drive engagement with visitors, supporters and partners, while delivering measurable outcomes and aligning with fundraising, marketing and campaigns.

  • Lead strategic content storytelling across the organisation
  • Develop and optimise cross‑functional content plans with clear objectives

Job Description

Responsibilities

  • Lead the development of a new content strategy for WWT, designed to elevate WWT’s voice, build brand awareness and deepen engagement with our visitors, supporters and partners.
  • Lead a talented and creative team of content creators, you’ll work with colleagues from conservation teams to wetland centre staff and volunteers, to showcase the wonder of wetlands and the impact of WWT’s work across the UK and beyond.
  • You’ll have proven experience of developing successful content strategies that deliver high-quality, engaging and audience-focused content.
  • Understand how to optimise and enhance dynamic content plans that reach a range of audiences and support ambitious communications and campaign objectives.
  • Bring our projects, our science and our work to life, and put wetlands at the heart of the conservation debate.
  • You’ll be: A proactive and collaborative leader, comfortable championing a strategic vision for WWT’s content storytelling, putting it at the heart of WWT’s audience engagement.
  • A confident team leader, who thrives when providing creative direction and support to content creators, getting stuck into content production when needed.
  • Experienced in developing integrated, multi-channel content strategies designed to deliver measurable results against specific engagement objectives.
  • Confident developing and implementing content plans that support wider fundraising, marketing and communications objectives.
  • Comfortable managing a busy team, balancing competing priorities and translating them into clear and achievable plans.

Requirements

  • A proactive and collaborative leader, comfortable championing a strategic vision for WWT’s content storytelling, putting it at the heart of WWT’s audience engagement.
  • A confident team leader, who thrives when providing creative direction and support to content creators, getting stuck into content production when needed.
  • Experienced in developing integrated, multi-channel content strategies designed to deliver measurable results against specific engagement objectives.
  • Confident developing and implementing content plans that support wider fundraising, marketing and communications objectives.
  • Comfortable managing a busy team, balancing competing priorities and translating them into clear and achievable plans.
  • A strategic thinker, skilled in building effective working relationships across an organisation and confident advising colleagues on content plans that deepen connection and builds brand profile.
  • With a strong focus on delivering impactful content, you’ll know how to develop robust content objectives and KPIs, using tools and processes to enhance and optimise content that builds audience engagement and drives action.
  • Experienced in working in complex organisations, you’ll have an eye for storytelling opportunities that build a coherent narrative and bring a cause and work of an organisation to life for a wide range of audiences.

Benefits

  • 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
  • Free entry to all our wetland centres, including your family
  • Free car parking and secure bike storage areas
  • Colleague discount on shopping and memberships
  • Cycle to work scheme
  • Contributory pension scheme
  • Life Assurance of three times your salary, for peace of mind for your loved ones
  • Independent personal, workplace and financial advice from our Employee Assistance Programme
British and Irish Association of Zoos and Aquariums (BIAZA) logo

British and Irish Association of Zoos and Aquariums (BIAZA)

The British and Irish Association of Zoos and Aquariums (BIAZA) is the professional body representing the best zoos and aquariums in the UK and Ireland. We have more than 100 zoo and aquarium members whom we support in their commitment to be at the forefront of conservation, education and research.These days modern zoos and aquariums are much more than places where the public can go to view a range of animals. Whilst providing a safe and fun-filled family day out is something our members are understandably proud of, by displaying the BIAZA logo our zoos and aquariums are also demonstrating their dedication to conserving the natural world through research and conservation programmes and to educating and inspiring their visitors to do the same.BIAZA is a member of both the World Association of Zoos and Aquariums (WAZA), and the European Association of Zoos and Aquaria (EAZA) and through this network our members collaborate on a global scale to further conservation science, natural history and environmental education and animal welfare.

London, England, GBR
74 employees (6 in marketing)

Marketing Team

Marketing Team Size
6 (8% of company)
Marketing Roles Posted (Last 30 Days)
2

Traffic Signals

Monthly Visitors
52.7K
Traffic Source Mix
Search
35.1%
Direct
51.9%
Referral
4.5%
Social
6.8%

Headcount Trend

Current headcount: ~74
British and Irish Association of Zoos and Aquariums (BIAZA) logo

Senior Content Manager

British and Irish Association of Zoos and Aquariums (BIAZA) · London, UK · Hybrid