Senior Communications & Marketing Officer at National Trust | Norwich, Norfolk, UK

National Trust

Senior Communications & Marketing Officer

Norwich, Norfolk, UK (Hybrid)

Salary Not AvailableSenior LevelPermanent

Posted 7 weeks ago

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Job Summary

Own a cross-site marketing and communications remit for heritage venues, shaping year-round campaigns, content, and media to grow public engagement across multiple sites.

Content and channels ownership across websites, social and offline materials to showcase our heritage work.
Media relations and storytelling to drive coverage and event promotion while highlighting heritage care and landscapes.
Site-level leadership to guide marketing and communications for places in your portfolio and support property colleagues.

Job Description

Responsibilities

Content & channels ownership: plan, create, edit, proofread, coordinate, collate and share content for offline and online channels.
Media relations and storytelling: promote what we do across media relations, social media and web content to attract visitation.
Site-level leadership: support property colleagues and lead on all marketing and communications activity at places in your portfolio.
Website and social: work on our website and support social media activity, sharing stories about our work with the media and enticing visitors to return season after season.
Events and campaigns: promote events and the distinctive themes of our places and participate in duty management rotation.

Requirements

Organised and able to prioritise workload and meet tight deadlines.
Skilled at both written and spoken communications.
Team player, who can also work on your own initiative.
Good at absorbing information quickly, and generating written content and imagery.
Able to create captivating year-round marketing plans.
A skilled proof-reader.
Compliance
Eligibility to Work in the UK
Permanent p/t (15 hrs pw)

Benefits

Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme (for roles that meet the salary criteria)
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places

National Trust

We all have a place we love. A place that inspires us. A place with its own unique and particular atmosphere. We were created to help people make the most of these very special places - and the good things that come from them.We're independent of Government and receive no direct grant or subsidy for our core work. Instead, our future depends on the active support and generosity of 5.8 million members, 20 million visitors, 60,000 volunteers and over 11000 people who work with us (as well as thousands who help us seasonally), as well as benefactors, tenants and other partners.Today, we're Europe's largest conservation organisation, with huge - and incredibly varied - responsibilities. We protect and welcome everyone to explore and enjoy some 709 miles of coastline, 250,000 hectares of land of outstanding natural beauty, 104 nature reserves, 6 World Heritage Sites. We also look after spectacular houses and gardens and one of the world’s largest and most significant holdings of fine art and heritage objects.We want every one of our visitors to enjoy these amazing places and have an experience they'll never forget. We want them to try something they've never tried before, to gain a unique glimpse into the past and, ultimately, to love these special places as much as we do. To find out more about how to become a part of this have a look at www.nationaltrustjobs.org.uk

Swindon, England, GBR

9.2K employees (650 in marketing)

www.nationaltrustjobs.org.uk