Responsibilities

• Support and develop the Client team through regular coaching, guidance and feedback, building capability across client management, commercial understanding and media planning.
• Help drive commercial performance through strong planning, proactive client engagement and a clear focus on revenue and growth opportunities.
• Build trusted relationships with Very Media Group and The Very Group stakeholders, working closely with category owners to align priorities and plans.
• Set and maintain high standards for client service, helping the team deliver consistently strong work and build lasting supplier relationships.
• Improve the quality and effectiveness of media planning, ensuring plans are strategically aligned, commercially sound and focused on client objectives.
• Contribute to weekly and monthly commercial reporting for The Very Group, ensuring outputs are accurate, clear and useful.
• Strengthen campaign reporting, turning performance data into actionable insights that inform future planning.
• Identify opportunities to improve processes, efficiency and consistency across the team.
• Contribute to key strategic projects that evolve Very Media Group’s client offering and commercial approach.

Requirements

• Strong experience in client management, retail media or an agency environment.
• Experience supporting, coaching or mentoring team members and helping others develop.
• Proven ability to manage multiple clients while delivering against commercial objectives.
• A good understanding of media planning, budgeting and performance reporting.
• Confidence working with data and commercial metrics, with the ability to turn data into meaningful insights.
• Strong stakeholder management and collaboration skills.
• Commercial awareness, with a focus on growth and performance.
• An organised, proactive and solutions-focused approach.
• A drive to improve processes, quality and team performance.

Benefits

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly “Uni Fund” for learning
• 4 extra Wellbeing Days off per year
• Annual Summer conference + year-round celebrations
• 4pm finishes every Friday
• Flexible and hybrid working