Responsibilities

• Supporting the management and development of the Client team, providing regular coaching, guidance, and feedback to build capability in client management, commercial understanding, and media planning.
• Supporting the team in delivering against commercial targets, ensuring strong planning, proactive client engagement, and a clear focus on revenue and growth opportunities.
• Contributing to weekly and monthly commercial reporting into TVG, ensuring outputs are accurate, clear, and aligned with stakeholder expectations.
• Building and maintaining strong working relationships with VMG and The Very Group (TVG) stakeholders, collaborating closely with category owners to ensure alignment on priorities and plans.
• Helping to set and maintain a high standard of client service across the team, ensuring consistent, high-quality delivery and strong supplier relationships.
• Supporting improvements in media planning quality, ensuring plans are strategically aligned, commercially sound, and deliver against objectives.
• Continually identifying opportunities to improve processes and ways of working, driving efficiencies and consistency across the team.
• Supporting high-quality campaign reporting, ensuring insights are clear, actionable, and used to inform future planning.
• Actively contributing to the ongoing development of team members, supporting personal growth, skill progression, and overall team capability.
• Supporting on key strategic projects and initiatives, contributing to the evolution of VMG’s client offering and commercial approach.

Requirements

• Strong experience in client management, retail media, or agency environments
• Experience supporting or mentoring team members
• Proven ability to manage multiple clients and deliver against commercial objectives
• Good understanding of media planning, budgeting, and performance reporting
• Confidence working with data and commercial metrics
• Commercially aware with a focus on growth and performance
• Supportive leader with a passion for developing others
• Strong stakeholder management and collaboration skills
• Organised, proactive, and solutions-focused
• Analytical mindset with the ability to turn data into insights

Preferred

• Experience mentoring or coaching team members
• Experience working with brands, agencies and internal teams

Benefits

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly “Learning Fund” for learning
• 4 extra Wellbeing Days off per year
• 4pm finishes every Friday
• Flexible and hybrid working