Responsibilities

• Act as day-to-day client contact: provide regular status updates to your client (leading updates on more complex projects); anticipate client needs; respond to client queries and share recommendations (following discussion with your account lead); manage client expectations on timelines, scope of project, etc.; take client briefs and clearly communicate to team members, implementing realistic project plans
• Confidently formulate objectives and strategies for new client work with support from your account lead, ensuring that programme strategy is pulled through
• Lead large projects with less support from your account lead, being accountable for the whole project from start to finish
• Provide counsel to the client throughout the project with confidence to challenge the client when required; manage challenging conversations with the client, as required
• Provide support to your account lead in addressing programme and team challenges
• Formulate solutions to client challenges such as last-minute requests
• Have a clear understanding of the programme as a whole (not just the projects you are working on), including the client objectives, strategy and environment so that you are able to confidently lead internal meetings and client calls
• Ensure momentum is maintained across the programme and contact with client continues whenever the account lead is absent
• Identify areas for organic growth within existing accounts (evolving existing programmes and/or additional tactics) and confidently sell new ideas in to clients, with support from your account lead
• Play a management role in the new business process (assisting in the production of credentials and pitch presentations, coordinating and managing team members and external suppliers), having a significant share of voice/visibility with the internal cross-functional team

Requirements

• Relevant degree in a scientific subject
• Excellent business communication skills, including informal/formal presentation and writing skills
• Excellent business communication skills
• Informal/formal presentation and writing skills; including presenting to clients
• Skilled in data communication
• Experience with Microsoft Office tools (PowerPoint, Word, and Excel).
• Edit junior staff writing and presentation material
• Must have Medical Education experience; integrated experience preferred.
• Skilled in data communication and able to develop final documents and presentations
• Able to develop solutions to client needs and problems, with a strong work ethic and a track record of high-quality deliverables on schedule and on budget
• Experience coaching and mentoring junior team members
• High energy, able to effectively operate in a fast-paced, growing and evolving environment

Preferred

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.

Benefits

• Real Chemistry offers a comprehensive benefit program and perks, tailored to your region.
• Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future.
• Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.
• Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.
• Real Hybrid and Regional Teams (Real HART) approach: attendance expectations and remote work options described.