Responsibilities

• Strategic product communication. Take full ownership of the communication strategy for our products, creating messaging that drives user engagement, and business growth. Partner with development teams to ensure clear, consistent communication throughout the product lifecycle.
• Content production. Craft compelling content, from social media posts and blog articles to in-app messages and emails, using AI to enhance creativity and efficiency while keeping users informed and excited about our products across key customer touch-points.
• Management of online communities. Manage our online presence and strengthen the overall perception of our products to increase customer understanding, trust, and adoption.
• Market intelligence and monitoring. Stay ahead of the curve by actively monitoring product performance, development, customer-feedback and industry trends. Define and track communication success through relevant business and product metrics, optimizing strategy based on measurable data.

Requirements

• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.

Benefits

• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. Spooners in their 20s lead products worth hundreds of millions of dollars. And if you’ve got what it takes, you’ll soon be playing an essential role in major projects, too.
• All. These. Benefits. Flexible hours, remote working, unlimited backing for learning and training, top-of-the-market health insurance, a rich relocation package, generous parental support, and a yearly retreat to a stunning location. We help each Spooner set up the conditions to do their best work.
• Competitive pay and access to company equity at a discounted price. Typically, we offer individuals with limited experience an annual salary of £47,660 in London and €46,027 elsewhere in Europe. For a candidate that we assess as possessing considerable relevant experience, the salary on offer tends to be between £56,345 and £85,797 in London, and €54,346 and €82,557 elsewhere in Europe. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact. If you're offered a permanent contract, you'll also be able to receive some of your pay in company equity at a discounted price, thus participating in the value creation we achieve together. If relocating to Italy, you may enjoy a 50% tax cut.