Responsibilities

• Support the development and delivery of client SEO, technical and content strategies to drive performance and growth
• Monitor client performance, identify issues and opportunities, and advocate best practice and innovation
• Ensure all content aligns with brand guidelines and maintains a high standard of quality and accuracy
• Analyse SEO and performance data to identify trends, troubleshoot issues and inform strategic recommendations
• Prepare client reporting, including performance summaries and executive-level insights
• Manage project delivery and Croudie workflows, ensuring briefs and outputs meet quality standards
• Maintain excellent client service standards, including timely communication and proactive account support
• Support internal and external training initiatives, including onboarding and upskilling Croudies
• Contribute to client retention and business growth, with awareness of profitability, margin and NPS targets
• Ensure accurate time tracking, adherence to company processes and effective project administration

Requirements

• Degree-level education or relevant work experience
• Strong interest in digital marketing and/or SEO
• Work experience in SEO or digital marketing is desirable
• Strong Microsoft Office/Google Drive skills
• Proficiency in data entry, working with and managing numbers/data
• Proven track record of working to and meeting deadlines
• Proven time management skills and ability to manage tasks simultaneously
• Impeccable attention to detail
• A mathematical and analytical mind
• Ability to manipulate large amounts of data

Preferred

• Work experience in SEO or digital marketing is desirable

Benefits

• Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
• 25 days holiday a year
• Discretionary annual performance based incentive
• Sale commission
• Recruitment referrals bonus
• Health & Wellbeing contribution
• 2 Recharge Days each holiday year
• Ride to Work scheme
• Railcard
• Season Ticket loan