MarTech Sr. Manager

London, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

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Job Summary

Drive regional CRM and first-party data maturity to power lifecycle marketing and personalized customer journeys across Europe, while partnering with Marketing, Data, Digital, Product, and vendors to standardize and scale MarTech capabilities.

  • CRM & CDP Ownership: evolve core CRM platforms and data ecosystems to enable sophisticated segmentation and journey orchestration.
  • Cross-functional Collaboration: coordinate regional MarTech initiatives with Marketing, Data, Digital, Product, and external partners to drive adoption and standardization.
  • Lifecycle Personalization: unlock first-party data to power personalized campaigns and customer growth at scale across markets.

Job Description

Responsibilities

  • Enable scalable, data-driven customer engagement and personalization across Canada, UK, France, and Germany.
  • Act as a key enabler of regional MarTech capability partnering across Marketing, Data, Digital, Product, and external vendors to drive the adoption, standardization, and maturity of CRM and customer data practices.
  • Advance Pizza Hut’s use of first-party data to power lifecycle marketing, personalization, and customer growth.
  • Own and evolve core capabilities across CRM platforms, CDPs, and data ecosystems.
  • Help markets unlock more sophisticated segmentation, journey orchestration, and personalized customer experiences at scale.
  • This is a mid-level individual contributor role suited for someone who thrives in a fast-paced, cross-market environment and can balance strategic thinking with hands-on execution.

Requirements

  • The ideal candidate combines deep MarTech and CRM expertise with strong project management and analytical skills.
  • Experience with CRM platforms, CDPs, and data ecosystems.
  • Based in the Pizza Hut London, UK RSC.

Preferred

  • Experience coordinating across Marketing, Data, Digital, Product and external vendors (cross-functional collaboration).
  • Cross-market experience in a fast-paced environment (preferred).
  • Strong collaboration skills with cross-functional teams across markets and external partners (preferred).
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Yum!

From the centre of the continent to the remote (and not-so-remote) coasts and islands, KFC Pan Europe is the iconic chicken restaurant brand with a unique history of innovation and success. Always original, our passion is high-quality, finger lickin’ good chicken. Yes, we also have a secret recipe. No, we can’t share it. What we can share is our heart-led, welcoming culture, where you can be your best self, make a difference and have fun. We’re part of Yum! Brands, Inc.—collaborating across the world with our sister brands, Taco Bell, Pizza Hut and The Habit Burger Grill. KFC Pan Europe has three business units: Western Europe, Central & Eastern Europe and France. With more than 30 official languages in 150 different franchises, connecting with us is easier than ever. If you really want to do the math, we’ve also got 2,200 restaurants in 40 countries. Either way, we keep it original. For us, the future is all about connecting food traditions and tomorrow’s technology to innovate customer experiences, our global brand and the best fried chicken you’ve ever tasted. We exist to feed people’s potential, valuing personal development and an inclusive culture. This also means having a keen social purpose and investing in mentorship, upskilling and food security. Creating opportunities for the most underserved and vulnerable groups in our communities helps grow new roots and strengthen bonds. We want our people to be their best selves. So, we invest in skills, resources and each other. At our Pan Europe Academy, we develop leadership and train all levels of restaurant and corporate employees. From Employee Resource Groups (ERGs) to Individual Development Plans, we build meaningful careers that have real impact. The bottom line? We bring it. Curious? We hope so. Bring your spark, your spice and your original story. At KFC Pan Europe, we’re grounded in winning, celebrating, recognizing, welcoming and belonging. We've got a big table. You have a seat at it.

Traffic Signals

Monthly Visitors
65.4M
Monthly Google Ads Budget
$64.4K
Traffic Source Mix
Search
7.5%
Direct
65.5%
Referral
21.9%
Social
3.9%
Paid
1%

Headcount Trend

Current headcount: ~58

Marketing Team

Marketing Team Size
3 (5% of company)
Marketing Roles Posted (Last 30 Days)
10