Responsibilities

• Develop and implement marketing and commercial strategies to increase customer footfall, online orders, and revenue.
• Conduct market research and analyse customer behaviour, competitor activity, and industry trends to identify growth opportunities.
• Manage and optimise the company's website, online ordering systems, mobile applications, and digital presence.
• Plan and oversee social media campaigns, online advertising, promotional offers, and customer engagement initiatives.
• Monitor sales performance across in-store operations, website orders, mobile applications, and delivery platforms, recommending improvements to maximise revenue.
• Analyse marketing and commercial data and prepare reports with strategic recommendations for management.
• Support the launch of new products, menu items, and services based on customer demand and market trends.
• Develop relationships with delivery partners, suppliers, and local businesses to enhance commercial opportunities.
• Manage marketing budgets, campaign performance, and brand development to support sustainable business growth.

Requirements

• Degree-level qualification in Business, International Business, Marketing, Management, or a related field.
• Experience in marketing, commercial management, business development, or a similar role.
• Strong analytical, communication, and organisational skills.
• Knowledge of digital marketing, website management, social media platforms, online ordering systems, and customer engagement strategies.
• Ability to analyse business performance and develop strategies to improve commercial outcomes.

Benefits

• Free parking
• On-site parking