Responsibilities

• Act as the brand guardian across all member communications, ensuring consistency in visual identity and tone of voice.
• Manage the workflow for design and copy projects, liaising with internal creatives and external suppliers.
• Oversee and maintain content across the Members App and CMS platform.
• Coordinate the production of printed marketing materials, including event collateral, menus and member notices.
• Maintain brand guidelines, marketing assets and creative libraries.
• Support photography and video shoots, marketing campaigns, member events and brand activations.
• Coordinate merchandising projects and raise purchase orders for the marketing team.
• Work with internal departments to gather content, updates and approvals for marketing activity.

Requirements

• Experience within luxury lifestyle, hospitality, private members' clubs or other premium brands.
• Excellent copywriting and proofreading skills with a strong understanding of brand tone of voice.
• Experience managing social media and creating engaging content.
• Comfortable working across both digital and print marketing.
• Experience using CMS platforms, Microsoft Office and project management tools such as Asana.
• Highly organised, proactive and collaborative, with excellent attention to detail and the ability to manage multiple priorities.

Benefits

• Competitive salary above market rate - We are proud to be a London Living Wage Employer
• Meals on duty
• 20 days holiday (excluding bank holidays), plus an extra ‘celebrate you day’ & a paid volunteering day (increasing up to 33 days with each year of continuous service)
• 50% discount when dining in our restaurants
• Generous 'Refer a Friend' scheme up to £1,000
• Team socials to celebrate our successes
• Access to Wagestream for financial well-being support
• 24/7 confidential well-being and mental health support via our Employee Assistance Program
• Growth opportunities, both personally and professionally
• Breakout spaces with showers, secure storage, and areas to relax with colleagues