Responsibilities

• Own the Shopify catalogue end to end: product uploads, descriptions, imagery, pricing, tagging, and collections, with a zero-tolerance standard for accuracy across all live listings in every active market.
• Keep the retailer outreach tracker live and current across all regions, logging every conversation, follow-up, and next action so no pipeline relationship goes cold.
• Produce the weekly ecommerce report autonomously, without prompting, delivering clean, action-oriented performance data that the business can act on immediately.
• Coordinate new market and product launch asset production, managing timelines, briefing designers and translators, and ensuring all creative and localisation requirements land ahead of launch windows with zero gaps.
• Draft and send trade communications to prospective and existing retail partners across all active territories, written to Scriveiner brand standards, not to a template.
• Build and maintain ecommerce dashboards that give real, useful visibility into what is working and what needs attention.
• Flag risks and anomalies proactively: Shopify discrepancies, performance dips, asset gaps, or retailer conversations going cold, before they become problems that need escalation.
• The Shopify catalogue is 100% accurate at all times across every active market: every product live, correctly described, correctly priced.
• The retailer outreach tracker is live and current, with no conversations going cold and every pipeline contact properly followed up.
• The weekly ecommerce report is produced every week, on time, without being asked, and tells a story the business can act on.