Marketing Communications Executive – Galileo programme

Responsibilities

• Work closely with the technology team to support administrative activities and ensure smooth implementation of new solutions.
• Collaborate with SMEs across the programme and the business to translate requirements into clear, actionable content briefs.
• Prepare structured briefs for external copywriting and translation agencies, ensuring clarity on objectives, tone, and deliverables.
• Develop content aligned to Bupa's tone of voice, brand guidelines, and Consumer Duty principles.
• Partner with Business Analysts to produce clear briefs for dev-ready user stories to support content and communication delivery.
• Support the Communications Lead and project manager with planning, strategy execution, and ensuring programme milestones are delivered on time.
• Maintain trackers for content in progress and submitted to development, ensuring a prioritised backlog is always ready.
• Manage and support content approvals through the new governance processes, ensuring compliance and efficiency.
• Support the creation and embedding of the new operating model, ensuring readiness for transition to BAU.
• Ensure all assets are compliant and approved as per marketing compliance requirements.

Requirements

• Strong background in document management and fulfilment in a regulated environment
• Advanced understanding of internal and customer processes and how they are translated into documentation, and how document management processes impact fulfilment and communications
• Experience in and knowledge of the Document Management Process in the Financial Services and/or ideally the health sector
• Good analytical capabilities
• Logical and structured approach to solution analysis, design, and testing
• Good influencing skills at all levels within the business
• Excellent communication skills and ability to manage stakeholders.
• Able to demonstrate project analytical skills.
• Able to work in an agile development environment.
• Proficient in Microsoft Office packages

Preferred

• Sound understanding of the document management capabilities in Bupa Global for current systems (highly desirable)

Benefits

• Employee mentoring programme
• Cycle to work scheme
• Paid volunteer time
• Private dental insurance
• Financial planning services
• Free flu jabs
• Gym membership
• Company pension
• Additional leave
• Referral programme