Responsibilities

• Full service account management
• Managing multiple projects and clients simultaneously
• Planning, scheduling and prioritising workloads for maximum efficiency
• Creating clear client briefs and translating them into actionable tasks
• Managing expectations, timelines and budgets
• Leading end-to-end delivery of campaigns and projects
• Developing and maintaining excellent client relationships and leading client meetings
• Spotting opportunities for upselling and account growth
• Providing regular updates to the Account Director
• Social, content and digital marketing

Requirements

• Minimum 3 years’ experience as an Account Manager in a marketing, creative or digital environment
• Agency experience preferred but not essential
• Excellent organisation, planning and time management
• Strong communicator who can manage expectations and build trust
• Confident in creating client briefs and delivering projects end-to-end
• Ability to juggle multiple accounts and deadlines without dropping quality
• Comfortable reporting to senior leadership and presenting updates

Preferred

• Experience managing UGC creators, influencers and partners
• Strong understanding of organic social content across all major platforms
• Capable of capturing photography/video content on-site
• Confident in writing captions, scripts and creative content ideas
• Comfortable appearing on camera for simple content pieces
• Ability to build social content calendars and deliver them with consistency
• Working knowledge of Shopify (site updates, product changes, content)
• Understanding of Amazon and/or eBay ecommerce environments

Benefits

• UNRIVALLED career development and training investment
• HIGH earning capacity with bonuses and pay reviews
• PERKS and REWARDS including birthday off and team socials
• UNIQUE office in a renovated 19th-century coach house
• FREE parking and excellent transport links
• VIBRANT, friendly, collaborative team culture
• FLEXIBLE working options
• OVER 40 years of stability and growth